How to pay with QR Pay at Agribank, BIDV, Techcombank, Vietcombank and Vietinbank makes transactions faster, safer and more convenient than ever.
According to reports, QR payments grew 120% in 2023, proving the increasingly strong digital transformation trend in banking.
DPS.MEDIA Has accompanied and consulted hundreds of SMEs in applying QR Pay to optimize customer experience and enhance payment efficiency. This affirms the importance of the QR Pay solution in modern business.
Overview of QR Pay and its application in bank payments in Vietnam
Concept and benefits of QR Pay in bank payments
QR Pay is a fast payment method via QR code, adopted by many banks in Vietnam due to its convenience and security. Users only need to scan the QR code on the banking app, no cash or credit card required. QR Pay reduces waiting time, limits direct contact, and fits the current cashless payment trend.
- Fast payment, only 5-10 seconds per transaction
- Multi-platform compatible: banking apps, e-wallets
- Supports multiple transactions: shopping, bill payments, transfers
- High security with multi-layer authentication
Real-world applications at major Vietnamese banks
In Vietnam, banks such as Agribank, BIDV, Techcombank, Vietcombank, Vietinbank have integrated QR Pay into their apps. For example, BIDV recorded over 3 million QR Pay transactions in 2023, a 251% growth compared to the previous year (BIDV 2023 Report). Customers can easily pay at supermarkets, convenience stores, or online.
Checklist for using QR Pay effectively
- Update the banking app regularly to avoid errors
- Check stable internet connection for transactions
- Verify the QR code accurately before payment
- Avoid sharing QR Code information from unknown sources
- Keep electronic receipts for reference when needed
| Bank | QR Pay App | Outstanding features |
|---|---|---|
| Agribank, | Agribank E-Mobile Banking | Multi-channel payment, OTP security |
| BIDV, | BIDV SmartBanking | Supports QR Pay for multiple purposes |
| Techcombank, | Techcombank Mobile | User-friendly interface, fast payment |
| Vietcombank | Vietcombank Smart Banking | High security, many QR Pay offers |
| Vietinbank | VietinBank iPay | flexible payment, supports static and dynamic QR codes |
Takeaway: QR Pay is becoming an important payment tool, helping Vietnamese users save time and enhance daily transaction experiences.

comparison-of-qr-pay-payment-process-at-agribank-bidv-techcombank-vietcombank-and-vietinbank
QR Pay payment process at banks
All banks support QR code scanning for quick payments, however, the process has slight differences in operations and accompanying apps. For example, Agribank, and Vietcombank allows payment via dedicated app or multi-bank support app. Meanwhile, BIDV,, Techcombank, and Vietinbank requires using the official app for maximum security.
General steps for QR Pay payment:
- Open the banking app, select the QR code scan function.
- Point the camera at the QR code at the store or transaction point.
- Confirm the amount and press “Pay”.
- receives a transaction success confirmation notification.
Comparison of features and advantages of each bank
- agribank: Easy to operate on Agribank E-Mobile Banking app, suitable for first-time users. Supports payment for all bills/orders with standard QR codes.
- BIDV,: The BIDV Smart Banking app now has an option to save favorite QR codes, supporting quick payments in subsequent transactions.
- Techcombank,: Supports diverse international QR codes, compatible with platforms like VietQR, EMV standard POS.
- Vietcombank: Quick integration with QR Pay on VCB Digibank app, supports fast money transfers via personal and business QR codes.
- Vietinbank: High-security feature with biometric authentication before payment, limiting fraud risks.
Checklist for safe and effective QR Pay payments
- Scan QR Code: Only scan QR codes from trusted sources, avoid fake codes.
- Confirm Amount: Always verify the exact amount before confirming.
- Update Bank App to Latest Version: Ensure optimal security features and utilities.
- Avoid Public WiFi: When paying, use private network or mobile data to secure information.
- Save Electronic Receipt: In case of incidents or disputes.
| Bank | Main Application | Outstanding features | Security |
|---|---|---|---|
| Agribank, | Agribank E-Mobile Banking | Diverse Bill Payments | OTP Authentication |
| BIDV, | BIDV Smart Banking | Save Favorite QR Code | OTP Authentication + Biometrics |
| Techcombank, | Techcombank Mobile | Supports Multiple QR Standards | OTP Authentication + Biometric |
| Vietcombank | VCB Digibank | Fast Transfer via Personal QR | Multi-Factor Authentication |
| Vietinbank | VTB SmartBanking | High Security, Biometrics | Multi-Layer Security |
Takeaway
Each bank has its own strengths in the QR Pay payment process, mainly revolving around user experience and security. Choosing the right bank should be based on personal needs and desired safety level for transactions.
Detailed step-by-step guide to activating and using QR Pay on popular banking apps
Activating QR Pay on Agribank app
To use QR Pay on Agribank E-Mobile Banking, customers need to log in to their account and follow these steps:
- Go to “Payments” and select “QR Pay”.
- scan the QR code at the point of sale or enter manually.
- Confirm the amount and complete the transaction with OTP code.
Easy steps, suitable for most users and safe with multi-layer authentication.
Activating and using QR Pay on BIDV SmartBanking
BIDV customers should update the app to the latest version for a smooth QR Pay experience. The process includes:
- Access the “Quick Payment” section and select “QR Pay”.
- Scan the QR code or select a previously saved code.
- Confirm, enter password or OTP to complete the transaction.
BIDV supports many linked e-wallets, making payments more flexible and convenient.
Guide to activating QR Pay on Techcombank, Vietcombank and Vietinbank
- Techcombank F@st Mobile: Access “QR Payment”, scan the code, confirm the order.
- Vietcombank SmartBanking: Select “Payment”, tap QR Pay, follow the same steps as above.
- Vietinbank iPay: Go to “QR Pay” section, scan QR code, enter OTP code to confirm.
These banks all support OTP and PIN security to minimize fraud risks.
Checklist when using QR Pay
- Ensure the phone has a stable internet connection.
- Update the banking app to the latest version.
- Verify phone number and fully register for online banking services.
- carefully check transaction information before confirming.
- Use secure password and OTP code for every transaction.
| Bank | Application | QR Pay Advantages |
|---|---|---|
| agribank | E-Mobile Banking | User-friendly interface, 2-factor OTP authentication |
| BIDV, | SmartBanking | Linked e-wallets, diverse QR support |
| Techcombank, | F@st Mobile | High security, fast operations |
| Vietcombank | SmartBanking | Intuitive interface, frequent updates |
| Vietinbank | iPay | Multi-channel payment support, secure |

Analysis of pros and cons of security features when paying via QR Pay at each bank
Pros and cons of security in QR Pay at Agribank and BIDV
Agribank applies technology dynamic QR code, helping reduce fraud risks thanks to the QR code that automatically changes after each transaction. However, many users report that the OTP security feature is not yet optimized, sometimes causing interruptions when the network is weak. BIDV stands out with a multi-layer authentication system, including PIN code and biometrics, enhancing account protection. But the limitation is that the authentication process sometimes takes too long, creating inconvenience for quick payments.
- Agribank: Dynamic QR, medium security, OTP support
- BIDV: Multi-layer authentication, biometrics, but lengthy process
Distinctive security features of QR Pay at Techcombank and Vietcombank
Techcombank uses QR code technology with international PCI DSS security standards, encrypting all transaction data. This is a big plus but also causes some transactions to be slow when loading codes. Vietcombank prioritizes authentication via VCB Digibank app, integrating multiple verification layers like OTP, Face ID. However, risks from malware-infected devices when customers use them have not been adequately warned about.
- Techcombank: PCI DSS standard, high encryption, loading speed sometimes slow
- Vietcombank: OTP, Face ID, easy but potentially risky for malware
Vietinbank QR Pay security & checklist to enhance safety
Vietinbank implements dual authentication with security questions and OTP codes, helping prevent unauthorized access. As a result, fraud rates decreased by approximately 15% according to the State Bank of Vietnam's 2023 report. However, multi-step security configurations can make new users feel cumbersome. To optimize safety, customers should carefully check QR addresses and update software regularly.
- Check QR code has clear origin, not blurry or unusually changed
- Enable multi-factor authentication or biometrics if supported
- Update banking app and device operating system regularly
- Do not provide personal information or OTP codes to strangers
| bank | Security advantages | Security disadvantages |
|---|---|---|
| Agribank, | Dynamic QR code reduces fraud | OTP sometimes unstable |
| BIDV, | Multi-factor authentication, biometrics | Authentication steps a bit lengthy |
| Techcombank, | PCI DSS standard, high encryption | QR code loading speed slow |
| Vietcombank | OTP, Face ID simple, convenient | Risk of malware from device |
| Vietinbank | Dual authentication reduces fraud 15% | Complex security process |

Advice on managing transactions and limiting risks when using QR Pay
Set limits & monitor transactions regularly
To transaction management effective when using QR Pay, users should set payment limit daily on the banking app. This limits risks in case of errors or mistakes. At the same time, checking transaction history at least once a day helps detect unusual signs promptly.
Check & verify QR code information before payment
Before scanning, verify the QR code is from a trusted source like a store or official page. Avoid scanning QR codes sent via social media or strange messages as they may cause risk of losing money. For example, a 2023 survey by Vietnam Cybersecurity Insurance showed 15% of users lost money due to scanning fake QR codes.
Checklist to minimize risks when using QR Pay
- Set maximum daily transaction limit (optimal 2-5 million VND)
- Activate transaction alerts from bank (SMS, email)
- Do not share personal QR code or images with strangers
- Scan only official QR codes, avoid shortened links or codes of unknown origin
- Regularly update banking software for better security
- Contact the bank hotline immediately when detecting unusual transactions
| Bank | Payment limit (VND/day) | Multi-channel alerts |
|---|---|---|
| Agribank, | 5,000,000 | SMS & App |
| BIDV, | 3,000,000 | Email & SMS |
| Techcombank, | 5,000,000 | App & Email |
| Vietcombank | 3,000,000 | SMS, Email |
| Vietinbank | 4,000,000 | SMS & App |

Trends in cashless payment development and the role of QR Pay in business digital marketing strategy
Trends in cashless payment development in Vietnam
Vietnam is witnessing rapid growth of cashless payments, especially in the context of strong digital transformation. According to Statista (2023) report, the rate of e-wallet and QR Pay users has increased by more than 35% compared to the previous year. Major banks such as agribank, BIDV, Techcombank, Vietcombank, Vietinbank are all promoting QR Pay integration to enhance customer utility.
- Enhance fast and convenient transactions
- Minimize infection risks during the pandemic
- Support e-commerce and increasingly popular online spending
Role of QR Pay in business digital marketing strategy
QR pay not only a payment tool but also an effective customer access channel in digital marketing. QR code helps businesses connect directly with customers through:
- Promotion programs, automatic point accumulation
- Accurate and fast purchase data collection
- Multi-channel shopping experience enhancement, brand awareness improvement
An F&B brand in Hanoi applying QR Pay combined with discount campaigns increased sales by 20% in just 3 months (Source: Vietnam Fintech Report, 2023).
Checklist for preparing to implement QR Pay in digital marketing strategy
- Identify partner banks (Agribank, BIDV, Techcombank, Vietcombank, Vietinbank)
- Integrate QR Pay into apps, websites or at points of sale
- Train staff to guide customers on using QR Pay
- Design promotions, incentives with QR codes
- Continuously evaluate and optimize based on transaction data
| Bank | Supported QR Pay types | Key Advantages |
|---|---|---|
| Agribank, | Agribank ATM QR Pay | Widely popular, easy to integrate |
| BIDV, | QR Pay BIDV SmartBanking | Fast, secure payments |
| Techcombank, | QR Pay Techcombank Mobile | Suitable for e-commerce |
| Vietcombank | QR Pay VCB Digibank | user-friendly interface, easy to use |
| Vietinbank | QR Pay Vietinbank iPay | Diverse utility services |
Takeaway: QR Pay is a strong impetus in digitizing payments and promoting digital marketing; if implemented systematically, it will bring long-term benefits to businesses.

Sharing experience in optimizing customer experience through QR Pay payments in e-commerce for SMEs
Understanding the benefits of QR Pay payments in SMEs
payment QR Pay helps small and medium-sized enterprises (SMEs) shorten transaction times, reduce cash risks, and enhance customer experience. According to the report State Bank of Vietnam (2023), QR payments have a transaction speed 40% faster than traditional methods, while improving security through two-factor authentication. Integrating QR Pay on e-commerce platforms helps SMEs expand sales channels and increase order conversion rates.
Steps to optimize experience via QR Pay
To optimize the QR Pay payment experience, SMEs need to pay attention to:
- Easy to use: Intuitive QR code scanning interface, clear instructions, suitable for all customer groups.
- Multi-bank support: Allows payments via QR Pay from Agribank, BIDV, Techcombank, Vietcombank, Vietinbank,…
- Quick integration: Synchronize with order management and payment systems to reduce errors, automatically update order status.
- Security: Apply encryption and user authentication to prevent fraud.
Action checklist for SMEs
| Step | Goal | Note |
|---|---|---|
| 1 | , select partner banks that integrate QR Pay | Prioritize major banks like Agribank, BIDV, Techcombank… |
| 2 | Optimize payment UI/UX on website/app | Simple interface, compatible with multiple devices |
| 3 | Train staff on payment consulting | Help customers feel secure, reduce transaction errors |
| 4 | Monitor and analyze QR Pay transaction data | Evaluate effectiveness, detect issues quickly |
Issues to note and practical examples
An SME selling household appliances in Hanoi shared that after 3 months of applying multi-bank QR Pay, online revenue increased by 18% and payment time reduced by an average of 35 seconds per order. However, they also faced difficulties in synchronizing data between offline ledgers and online systems, causing initial confusion. Additionally, risks of network interruptions or scanning errors remain challenges that need continuous monitoring.
Takeaway: Optimizing QR Pay helps SMEs enhance customer experience and increase business efficiency, but requires thorough technical preparation and tight operational processes to achieve optimal results.
Lingering resonance
QR Pay at Agribank, BIDV, Techcombank, Vietcombank, and Vietinbank is all simple, fast, and secure. You just need to open the bank app and scan the code to complete the transaction.
Try QR Pay payment right now to experience the convenience in every daily transaction. Don't hesitate to apply it to save time and secure information.
You can also learn more about digital marketing solutions that help SME business growth. Related topics like online advertising and campaign optimization will be very useful.
DPS.MEDIA always accompanies Vietnamese businesses on the digital transformation journey. Leave your opinions and share your experiences in the comments section below!

