Livestreaming fruit sales at the orchard is not just a trend, but has become an effective sales channel helping orchard owners directly reach urban customers — those who increasingly prioritize fresh, clean food with clear origins. According to statistics from DPS.MEDIA, livestream sessions selling agricultural products increased sales by an average of 35% compared to traditional channels after just 1 month of implementation. This shows: a properly prepared livestream can turn a rural garden into a “mini e-commerce platform” attracting thousands of orders.
So why is livestreaming so effective for fruit products? Because unlike industrial goods, fruit consumption depends heavily on freshness, trust, and origin. A livestream at the orchard lets customers see the trees, the harvesting process, and interact directly with the grower, which will build strong trust and double the order-closing rate compared to traditional posts.
DPS.MEDIA identified 3 key factors for successful orchard fruit livestreams: 1) Clear and coherent script; 2) Lively images, authentic sound; 3) Offer limited-time deals during the livestream. Not only can you sell products, livestreaming is also an opportunity to build a sustainable brand for orchard owners, helping them connect directly with a loyal customer base in major cities.
as urban consumers tend to “buy at the source – eat straight from the hand”, leveraging livestreams as a marketing tool is not just advice, but a mandatory strategy for long-term success. DPS.MEDIA has implemented this model for many orchards in Lam Dong, Tien Giang and achieved a customer retention rate after the first purchase of up to 60%.
Livestreaming is no longer just for young people or celebrities — it’s a real sales weapon for modern farmers. If you own a fruit orchard and want to bring your products directly to every urban kitchen, then livestreaming at the orchard is the golden bridge to close thousands of orders every week.
Identify target customer profiles in urban areas and select suitable fruit products
Understand demographics and consumer behavior in the city
Urban consumers – especially in big cities like Ho Chi Minh City or Hanoi – have unique characteristics when choosing to buy fruit: priority on safety, clear origin and shopping experience must be convenient. They are mainly:
- Office workers: busy, prefer to order quickly via livestream or fanpage
- Young housewives: careful selection of quality, like exotic, clean, organic fruits
- Gen Z users: love uniqueness, attractive visuals, enjoy interacting during livestreams
According to a study published by Nielsen Vietnam (2023), 68% of urban consumers prioritize domestic agricultural products with safety/OCOP certification. DPS.MEDIA recommends leveraging this insight to focus livestream sales on fruits such as:
| Customer segmentation | Suitable fruit types | Livestream highlights |
|---|---|---|
| Office workers | Cat Chu mango, Envy apple, green skin pomelo | Ready-made combos, same-day fast delivery |
| Housewives | Organic guava, Duong Canh orange, soft custard apple | Live traceability from the garden |
| Gen Z | Remember peony, cherry, Da Lat strawberry | Livestream telling stories about planting – exciting harvesting |
Connect emotionally to build a “bridge of trust” between the orchard and the city
Effective livestreams not only focus on the product, but also “connect the emotions of viewers with the growers”. A successful case study that DPS.MEDIA has implemented is with a mango garden in Cao Lanh (Dong Thap): instead of simply selling, the livestream started with the journey of a morning harvest at 5am – the farmer shared stories about the profession, introduced each “just ripe” mango, along with a mini game to pick your “favorite fruit”.
This campaign increased the number of fanpage followers by more than 38% and helped first-week revenue increase 7 times compared to the previous livestream.
Suggestions from DPS.MEDIA:
- Choose livestream times that match the viewing habits of each group (for example: 11:30am/8pm)
- Use close-up – wide – overhead angles to enhance the vivid virtual experience
- regularly invite previous customers to share their feelings via livestream to increase credibility
Prepare a livestream stage in the orchard to create an authentic and engaging experience
Choose emotionally evocative camera angles to showcase the “real orchard – real fruit” quality”
From the perspective of DPS.MEDIA, a true livestream stage does not need to be too complicated – the important thing is to create a feeling of “touching nature” for urban viewers, who rarely have the chance to set foot in a garden. Choose a shooting angle with fruit-laden trees, natural light filtering through the leaves, and a lush green background. Take advantage of the lighting effects in the early morning or late afternoon to add depth to the image.
- Avoid placing the camera directly under harsh sunlight – which causes colors to be blown out and emotions to feel dry.
- Combine interactive elements like picking baskets, conical hats, bamboo baskets – helping viewers “feel” agricultural products more authentically.
- Place a garden nameplate and QR payment code right in the frame – convenient for the next step of converting purchase behavior.
Stage the livestream like an ecological story
A Nielsen study (2022) pointed out that Gen Z and Millennial consumers feel a stronger connection with brands that incorporate “local authenticity” into their communication content. Therefore, with garden livestreams, don’t just sell products – tell stories from the soil, the plants, and the people.
DPS.MEDIA suggests:
| Components | Purpose | Implementation tips |
|---|---|---|
| Garden owner | Build trust | Let the garden owner directly talk about the planting process, without using preservatives |
| Action shot angle of “fruit picking” | Stimulate visual senses | Film a close-up of hands picking fruit to convey the freshness of “just picked” |
| Real rural customers | Prove deliciousness | Do short interviews with regular customers at the garden and collect real feedback |
Optimize sound and image quality without complicated equipment
According to DPS.MEDIA’s implementation experience, many fruit gardens in Tien Giang and Long An have livestreamed very successfully with just a phone and a basic clip-on mic. The important thing is a well-composed frame, clear audio, and coherent content. Do not use filters to cover the fruit color – let viewers see the truth: it doesn’t have to be perfect, as long as it’s honest and high quality.
- Use a tripod with anti-shake for your phone – helps keep the frame stable while still being flexible to move around the garden.
- Clip-on microphone (lav mic) will help filter out noise and keep the speaker’s voice clear even when the garden wind blows strong.
- You can use livestreaming via Zalo Shop or TikTok for easier access with urban customers who prefer speed – convenience – proximity.
Develop a detailed livestream script to keep viewers engaged until the end
Divide the timeline logically based on online user behavior
One of the common mistakes in many sales livestreams is the lack of a clear script, causing the rhythm to become chaotic and the bounce rate to be high. According to Nielsen's 2023 research, the most effective time to attract viewers in a livestream is the first 5 seconds, and the opportunity to retain them lies between the 7th and 15th minute.
To keep viewers until the last minute, DPS.MEDIA advises SMEs to apply the following time frame:
| Time | Livestream content |
|---|---|
| 00:00 – 02:00 | Impressive introduction: Lead with a gardening story, open the camera to capture the whole fruit garden. |
| 02:00 – 10:00 | Arouse demand: Close-up of ripening fruit on the tree, share health benefits, brief evidence from Tuoi Tre newspaper/Vietnamese Medicine. |
| 10:00 – 20:00 | Mini game/Promotion: Create interaction with the quiz ”Guess the fruit by the picture”, and announce a special gift for those who comment correctly. |
| 20:00 – 30:00 | Trial experience: Record a video of the farmer picking and tasting fresh fruit on the spot. Lead with real emotions, “as sweet as a summer smile”. |
| 30:00 – End | Call to action: Pin a comment to register for purchase, display hotline number/link to Inbox with specific instructions. |
Leverage the “orchard corner” as a storytelling stage
As a director, the seller needs to turn the garden into an emotional setting – a “living stage”. From DPS.MEDIA's perspective, instead of just reviewing fruit, tell the story of the “jackfruit bed attacked by pests” or “urban tourists surprised when biting into a rose apple”. The key is to build seamless emotions through a slow-paced narration, familiar images, and a humorous style.
Especially, the livestream will be more effective if interspersed with:
– Unexpected moments (e.g., catching a beehive on a mango tree)
– Natural sounds (wind, birds), creating authenticity
– Camera angles moving gently from high to low to create motion
Personalize the shopping experience right within the livestream
A case study from our client – the brand “Vườn Quê Miệt Vườn” in Tiền Giang – shows a 30% increase in orders when applying the “order by name” mode. Specifically, instead of listing products dryly, the host will say directly: “Mr. Khánh in District 3, your order has 2kg of plums and 1 box of jackfruit confirmed!”
This transforms a livestream from a sales program into a personalized conversation – an extremely important factor in today’s “attention economy”.
- Concise, natural, humorous: The host keeps the atmosphere cheerful, talking like a friend.
- Hits FOMO: Continuously displays the number of confirmed orders to stimulate quick purchases.
- Regularly repeat CTA: Every 5 minutes, emphasize “order now to receive free shipping within the city”.
Apply storytelling elements to enhance the value of agricultural products and foster emotional connections
Authentic storytelling – the key to connecting with customers through the livestream screen
In the context of urban customers increasingly caring about the origin and journey of agricultural products, storytelling becomes a “soft weapon” helping sellers create an impression. Instead of just saying “homegrown oranges, no chemicals”, take customers on a walk around the garden during the livestream – hear the rustling leaves, see the farmer pruning branches, and tell the story of why the family decided to preserve the local mango variety for 20 years.
According to research by Stanford Graduate School of Business, engaging storytelling content helps consumers remember 22 times better than dry data. The key is to be authentic and relatable. An example from a DPS.MEDIA project with a durian farm in Long Khánh: we suggested a morning harvest livestream, so viewers could feel the taste of sunlight, sweat, and the excitement of the first ripe fruit of the season. Result: order confirmations increased by 140% after just 3 sessions.
Evoke emotions through the journey “from root to hand” of the fruit”
Urban consumers don’t just buy products – they buy trust and a part of the story
Below is a storytelling framework that DPS recommends for SMEs when conducting agricultural product sales livestreams:
| Components | Application example |
|---|---|
| Context | Fruit garden before the rainy season, urgent harvesting work |
| character | Young female owner returns to the countryside to open a clean farm |
| Conflict | Traditional pomelo varieties are hard to sell due to lack of media coverage |
| Results | Livestream helps customers understand quality and increases orders by 400% |
Livestreams don’t need overly complicated scripts, but the more authentic – the more emotional impact. That’s what DPS often emphasizes to SME partners: “Selling one mango is thanks to price, but getting people to come back every season is thanks to the feeling.”
Optimize lighting, sound, and camera angles to elevate broadcast quality
Natural light & LED support to best define the fruit’s color tones
Take advantage of early morning or late afternoon light – when the light is soft and not harsh – to make fruit images look juicier, shinier, and more photogenic. In case of livestreaming under tree shade or at night, neutral LED light (4300K-5000K) will maintain true colors without overexposing the frame.
DPS.MEDIA recommends:
- Choose lighting direction from the side or behind the lens to make the fruit stand out in 3D.
- Avoid using yellow light or bluish white light as it can distort colors.
- Use a mini softbox or phone clip light with a diffuser to avoid harsh shadows.
Clear audio enhances professionalism and keeps viewers engaged
According to Nielsen research (2022), sound quality affects 59% of the decision to continue watching a livestream. Even when the image isn’t perfect, clear sound – warm voice, no noise still helps increase interaction time.
A case study from a strawberry garden in Da Lat in cooperation with DPS.MEDIA proved: just using a lavalier mic clipped to a shirt and connected to a phone (costing under 500k), livestream views increased 1.4 times compared to using a built-in mic. Especially, urban customers felt the seller’s voice was close and friendly, creating a sense of trust from nature.
Choose appropriate camera angles to highlight freshness and the scale of the orchard
Choosing the right shooting angle not only makes the frame more beautiful but also creates a realistic, intimate feeling for viewers. From a low-angle shot at fruit eye level (low-angle) can highlight the white bloom on grapes, the taut skin of dragon fruit, or the jade green of green-skinned pomelo.
Below is a guide table for some suggested shooting angle for each type of fruit:
| Type of fruit | Recommended shooting angle | Purpose |
|---|---|---|
| Durian | Shoot from above, pan slowly | Showcase large size & ripeness |
| Mangosteen | Close-up of cutting in half | Highlight the white segments and juiciness |
| Keo mango | Showcase multi-layered colors when ripe |
Trying multiple shooting angles before going live should always be prioritized to select the most optimal frame for each type of fruit and livestream topic. DPS.MEDIA has repeatedly applied a technique called “3-3 Rule” in SME livestream team training: 3 wide angles – 3 close-up angles to ensure vibrancy and avoid monotony.
Leverage social media platforms and paid media tools to increase reach
Combine social media and paid advertising to expand the urban customer base
In campaigns livestreaming fruit sales at the orchard that DPS.MEDIA conducted for farms in Lam Dong and Tien Giang, the key factor for effectively reaching urban customers was the flexible combination of social networks and paid media tools. Based on analysis from Harvard Business Review, creating an engaging livestream experience only accounts for 50% of success – the other 50% lies in a reasonable content distribution strategy.
Platforms such as Facebook Ads and TikTok Promote is proving to be a powerful tool for expanding reach in a short time. Thanks to the ability to target specific locations (such as District 1, Binh Thanh District…), fruit gardens can reach thousands of customers interested in clean food or the trend of “buying directly from the source”.
| Platform | Main features | Proposed strategy |
|---|---|---|
| Large user base, multi-age group | Retarget users who interacted with the livestream with video highlight ads | |
| TikTok | Young users, prefer lively content | Promote before the livestream with a 15s teaser video and campaign hashtag |
| Strong visuals, mid-tier customer group | Run Story ads for products + feedback after receiving fresh fruit |
Run ads strategically, don’t burn money impulsively
From the research of McKinsey Digital 2023, SMEs often spend up to 70% of their advertising budget on inaccurate targeting. DPS.MEDIA recommends:
- Use Custom Audience from the list of viewers of last week's livestream.
- Optimize livestream schedule based on the time users interact best with ads (usually 11am – 1pm for office workers in Ho Chi Minh City).
- A/B Testing titles and thumbnail images: A livestream titled “Lam Dong Booth Avocado just picked this morning – delicious with chili salt” has a click rate 3 times higher than a generic title.
Real case study: In a campaign to sell lychee for a cooperative in Bac Giang during the pandemic, after DPS.MEDIA edited the creative and adjusted the ad placement to focus on Tan Phu and Go Vap – interactions increased by 300% after just 48 hours of running ads. As a result, the Thursday noon livestream reached over 17,000 live views, exceeding the KPI by 200%.
Set up a quick order-closing process and take care of customers after the livestream
Standardize the order-receiving process right during the livestream
Setting up a smart order closing process helps fruit sellers at the garden maintain the order conversion speed during livestreams without relying entirely on memory or personal skills. According to research from Harvard Business Review (2021), the ability to respond to orders within the first 5 minutes increases the conversion rate by up to 400%.
Advice from DPS.MEDIA:
- Use software to automatically record order comments (e.g.: ManyChat, Simple Facebook Live Tool).
- Train collaborators to monitor comments check comments – close orders – confirm as soon as customers interact.
- Set up a quick order form in the livestream description or use a QR code to order via Zalo OA.
| Step | Support tools | Implementation timeline |
|---|---|---|
| Record orders | Chatbot, comment tracking tool | Within the first 30 seconds |
| Order confirmation | Simple CRM, live Google Sheet | Within 3 minutes |
| Send payment information | Zalo/ZNS + SMS brandname | Within 5 minutes |
Post-livestream care is not just about calling to confirm orders
According to DPS.MEDIA's observation from the campaign of An Farm – a mango farm in Dong Thap, after each livestream, they use Zalo OA to send a thank you message with a 51% discount code for the next order. Result: the repurchase rate after livestream increased by 32% after 2 months of testing.
The customer nurturing strategy after livestream should include:
- A thank you message sent within 24h (via Zalo or Facebook message).
- Send a mini survey after purchase: “Was the fruit sweet?” to collect short feedback and show care.
- Offer a discount code for the next purchase, or suggest the next livestream schedule.
Post-livestream customer care is a way to build trust – a golden factor in the fresh food industry, where real customer experiences become the most natural and powerful marketing and word-of-mouth tool.
Preparation for the next journey
Livestreaming fruit sales at the garden is not only a new trend, but also a bridge that shortens the distance between gardeners and urban customers who crave fresh – clean – safe food sources. When you apply the right strategy, you can completely turn your garden into an attractive ‘online stage’, where every ripe fruit can become a fascinating story that customers look forward to every day.
DPS.MEDIA believes that the success of the livestream model does not lie only in beautiful images or fluent speech, but more importantly in authenticity, emotional connection, and effective storytelling. That is why when you smartly combine digital techniques – from content preparation, timing, viewer interaction to redistributing content after the livestream – you are building a sustainable foundation to develop your personal brand and increase revenue over time.
We encourage gardeners, cooperatives, and small businesses to start experimenting, adjusting, and personalizing livestream campaigns suitable for each fruit variety you are growing. Don’t hesitate to invest in livestreaming skills, learn more about urban consumer behavior, or try integrating more e-commerce tools to enhance sales effectiveness.
If you are interested in topics such as storytelling for agricultural products, building a digital agricultural brand, or how to use paid advertising to support direct sales… follow the DPS.MEDIA channel regularly to update more strategies suitable for Vietnamese SMEs.
We look forward to hearing how you are applying livestreaming in your business strategy. Please share your experiences, ask questions, or join the discussion with the gardening and marketing community in the comments section below!
