Do you have a delicious restaurant but don't know how to effectively reach online customers? Registering a Shopee Food store is the perfect solution. We will guide you step by step through the Shopee Food seller registration process. However, to make the final decision, you need to thoroughly understand the associated fees such as Shopee Food commission fees and sales fees to compare and choose appropriately.
Reasons to register to sell on Shopee Food
Expand the market, reach potential customers
In the digital age, owning a store on Shopee Food is like opening a shop right in the middle of a bustling shopping center. With millions of active users every day, Shopee Food is an effective marketing channel to bring your products to a large number of potential customers. Not only limited to the surrounding area, you can reach customers from everywhere, expanding your business market quickly and easily.
Increase revenue, optimize profits
Being present on Shopee Food means you have opened a new sales channel, significantly increasing revenue. By taking advantage of the platform's superior features such as promotions and flash sales, you can attract customers and stimulate purchases. In addition, managing online orders will help you save time and manpower, optimizing business profits.
Manage orders efficiently, save time
The Shopee Partner app provides an extremely convenient order management tool. You can easily track pending orders, completed orders, and detailed customer and order information. As a result, you can organize your work efficiently, minimize errors, and save time for other tasks.
Build brand, enhance reputation
A professional store on Shopee Food not only helps you sell but is also an effective tool to build and enhance brand reputation. By designing an attractive interface, providing detailed product information, and interacting with customers, you will create a professional and trustworthy image in customers' minds. Positive reviews from customers will help increase your brand's reputation and attract more new customers.
Shopee Food seller registration process
Download the Shopee Partner app and create an account
The first and most important step to becoming a Shopee Food partner is to download the Shopee Partner app. This app is the bridge between your restaurant and the largest online food delivery platform today. You can easily find this app on the App Store (for iOS phones) or Google Play (for Android phones). After downloading, proceed to register an account. The registration process is quite simple, you just need to provide your phone number, confirm the OTP code, and set a password.
Complete restaurant information
After having a Shopee Partner account, you will start creating information for your restaurant. This is a very important step because it determines how customers perceive your restaurant on the app. Make sure to fill in all information accurately, such as restaurant name, address, phone number, representative information, etc.
Submit registration request and wait for approval
After completing all the information, you will submit a registration request for Shopee Food to review. This process usually takes about 3–5 working days (excluding Saturdays, Sundays, and holidays). To ensure you don't miss any important notifications, you should regularly check the notification section on the Shopee Partner or Shopee Food Merchant app. Here, you will receive detailed notifications about the review results, next steps, or any additional requirements.
While waiting, you can prepare necessary documents such as a business license and food safety and hygiene certificate to facilitate contract signing when requested.
Start doing business on Shopee Food
Once approved by Shopee Food, your restaurant will officially appear on the app. At this point, you can start receiving orders and serving customers. Shopee Food will provide you with an intuitive order management interface, helping you easily track and process orders quickly and efficiently. Always ensure food quality, deliver on time, and build good customer service to receive more positive reviews from customers.
Shopee Food order processing procedure
Customer places order
The journey of an order begins when a customer wants to enjoy their favorite dish. With just a few simple steps on the Shopee Food app, customers can easily select dishes, add them to the cart, and proceed to payment. After completing the ordering process, the system will automatically send a notification to the restaurant.
Restaurant receives order
As soon as there is a new order, the restaurant will receive a direct notification on the Shopee Partner app. This notification will display full order information such as: selected dishes, quantity, delivery address, and customer contact information.
Restaurant confirms order
After receiving the notification, the restaurant staff will check the order information and confirm it. Confirming the order means the restaurant has accepted the order and starts preparing the food.
Driver picks up order
While the restaurant is preparing the food, the system will also send notifications to drivers operating near the restaurant area. Drivers will receive information about the new order and can choose to accept it to start the delivery process.
Update order status
During order processing, both the restaurant and the driver can update the order status directly on the app. This update helps customers track the delivery process in detail and accurately.
Deliver goods
When the food is ready, the driver will come to the restaurant to pick up the order. The staff will check the order information and order code before handing it over to the driver. After receiving the order, the driver will start the delivery journey to the customer's address.
Complete the order
When the driver successfully delivers and the customer receives the order, the system will automatically update the order status to “Completed”. At this point, the restaurant, driver, and customer can all review the order information and rate the service quality.
Commission fee shop receives for each order on Shopee Food
Food delivery service (Food)
With the food delivery service, Shopee Food will charge a certain fee for each successful order. Specifically, Shopee Food will take 25% of the total amount actually paid by the customer to the restaurant. In addition, to help new restaurants quickly increase revenue, Shopee Food also offers a revenue growth package with two fee options: 1,200,000 VND/week or 700,000 VND/week. For more details about these service packages, please refer to the section Revenue Growth Package Information for New Restaurants.
Food delivery service, supermarket, pet service, flower delivery, beer (Mart)
For various services such as food delivery, supermarket, pet services, flower and beer delivery, Shopee Food applies a more competitive fee. Specifically, Shopee Food will charge 15% of the total order value. A special feature of the Mart service is that opening a store is completely free, helping business partners save a significant initial cost.
Instead, the store opening fee will be completely free, meaning Shopee Food will not charge this fee and will support partners who wish to cooperate for free.
How to attract customers when registering to sell on Shopee Food
Optimize your store, the first step to success
To attract customers on Shopee Food, the first thing you need to do is build a truly impressive store. Start by choosing high-quality food images with attractive angles to stimulate customers' appetites. Provide detailed, clear product descriptions, highlighting the unique features of each dish. In addition, arranging products scientifically and making them easy to find also helps customers choose more easily.
Effective marketing, expanding your influence
To reach more customers, you need effective marketing strategies. Take advantage of marketing tools provided by Shopee Food such as vouchers, flash sales, advertising, etc., to increase your reach. Additionally, creating attractive promotional programs and joining food-related groups and forums are also effective ways to promote your brand.
Learn and continuously improve
The online food market is always highly competitive, so you need to constantly learn and improve. Monitor the effectiveness of your campaigns marketing, analyze user data to make appropriate decisions. Observing and learning from competitors is also an effective way to improve your service quality.
Ensure service quality, the core factor of success
Service quality is the core factor determining the success of a store on Shopee Food. Always ensure fresh ingredients, clean preparation, and food safety and hygiene. At the same time, fast delivery and careful packaging are also important factors that help satisfy customers.
Conclusion about registering to sell on Shopee Food
Registering to sell on Shopee Food is a smart move for restaurants and eateries to expand their market and increase revenue. With a suitable business strategy and support from this platform, owning a store on Shopee Food not only helps you reach a large number of customers but also contributes to building a sustainable brand.
If you don't know where to start, register for the service of DPS Media to get support from A – Z, from store design to marketing. Don't miss the opportunity to grow your business.
DPS Media – Shopee Food registration solution with cost savings
Detailed service, meeting all needs
To make your store stand out and attract customers, DPS Media will accompany you every step of the way. First, our graphic design team will create intuitive menus and eye-catching food images to stimulate customers' taste buds. Next, our content specialists will write creative and attractive product descriptions to help customers better understand your dishes. Finally, we will support you in quickly and accurately uploading all information to the Shopee Food platform.
Outstanding benefits when choosing DPS's service
Choosing DPS's Shopee Food registration service will bring you many practical benefits. You will save a lot of time and effort, no longer struggling with technical tasks. In addition, a professional, beautifully designed store will help you attract more customers and effectively increase revenue. Especially with the support of our expert team, you will quickly get acquainted and operate your store easily.
Contact DPS now for consultation!
