{"id":41141,"date":"2026-10-14T01:46:33","date_gmt":"2026-10-13T18:46:33","guid":{"rendered":"https:\/\/dps.media\/cach-tra-loi-danh-gia-tren-google-map\/"},"modified":"2026-10-14T01:46:33","modified_gmt":"2026-10-13T18:46:33","slug":"how-to-respond-to-google-map-reviews-2","status":"publish","type":"post","link":"https:\/\/dps.media\/en\/how-to-respond-to-google-map-reviews-2\/","title":{"rendered":"How to respond to Google Map reviews: 5 scenarios &amp; AI solutions 2026"},"content":{"rendered":"<p>Know <strong><a href=\"https:\/\/dps.media\/en\/how-to-respond-to-google-map-reviews-2\/\">how to respond to Google Map reviews<\/a><\/strong> in a tactful and quick manner is the golden key to helping businesses retain existing customers, build trust with new customers, and break through local search rankings in 2026.<\/p><p>In reality, more than 88% of consumers read online reviews before deciding to visit a restaurant, clinic, beauty salon, or showroom. However, many business owners either forget to respond, reply with generic copy-pasted answers, or even engage in heated arguments when facing 1-star reviews. This article from the expert team at <strong><a href=\"https:\/\/dps.media\/en\/\">high-quality Digital Marketing services of DPS.MEDIA<\/a><\/strong> will provide detailed guidance on response standards, offer practical response scripts, and introduce smart automation solutions to help you comprehensively optimize your brand reputation.<\/p><h2>Why does Google Maps review management determine Local SEO rankings?<\/h2><p>Google does not only evaluate the quality of a Google Business Profile based on the average star rating. The Google Maps algorithm particularly focuses on <strong>Continuous engagement signals (Activity Signals)<\/strong>. When a business responds quickly and consistently to user reviews, Google understands that this location is actively operating and highly concerned about customer experience.<\/p><p>According to <strong><a href=\"https:\/\/support.google.com\/business\/answer\/3474050\" target=\"_blank\" rel=\"noopener nofollow\">official Google Business documentation<\/a><\/strong>, proactively engaging and addressing questions will directly improve a business's visibility in the local search results (Local 3-Pack). Therefore, review <strong>management<\/strong> is not simply a post-sales customer care activity, but a strategic pillar in the overall Local SEO landscape.<\/p><p>In addition, implementing <strong>customer review response methods<\/strong> that naturally incorporate industry-related or geographic keywords (for example: \u201cthank you for visiting our coffee shop in District 1\u201d) also helps increase entity density naturally in the eyes of search algorithms.<\/p><p><img decoding=\"async\" src=\"https:\/\/dps.media\/wp-content\/uploads\/2026\/10\/cach_tra_loi_danh_gia_tren_goo_img2_1791916981387.png\" alt=\"how to respond to Google Map reviews\" style=\"display:block; margin:20px auto; max-width:100%; height:auto;\" title=\"\"><\/p><h2>The 4-step standard for responding to customer reviews<\/h2><p>Whether receiving enthusiastic praise or harsh complaints, a professional response should always follow the following 4 golden steps:<\/p><ul>\n<li><strong>Step 1: Address the customer by name and express sincere thanks:<\/strong> Personalize the opening sentence with the reviewer's name. A thank-you shows that you truly appreciate the time they spent leaving feedback.<\/li>\n<li><strong>Step 2: Respond directly to the experience:<\/strong> Do not just say a generic \u201cThank you for your support.\u201d Mention the specific details the customer highlighted in their review (for example: delicious food, a cozy atmosphere, or the enthusiasm of the staff).<\/li>\n<li><strong>Step 3: Add recognition keywords naturally:<\/strong> Blend brand name and main services smoothly to improve SEO signals.<\/li>\n<li><strong>Step 4: Call to action and invitation:<\/strong> Suggest returning or provide support contact details.<\/li>\n<\/ul><p>Consistently applying this standard when <strong>responding to customer feedback<\/strong> creates consistent communication and a reliable brand image.<\/p><h2>A compilation of the best review response templates for each situation<\/h2><p>Below are sample scripts from real projects that you can apply immediately:<\/p><h3>1. Positive 5-star review response templates<\/h3><p>When customers give 5-star reviews, turn thanks into loyalty and promotion opportunities:<\/p><p><strong>Sample 1 (Friendly, warm \u2013 Suitable for F&amp;B, Cafe, Hotel):<\/strong><br>\n<em>\u201cHello [Customer Name], we are delighted to receive your positive feedback...\u201d<\/em><\/p><p><strong>Sample 2 (Professional \u2013 Suitable for B2B, Clinics, Beauty Centers):<\/strong><br>\n<em>\u201cDear [Customer Name], thank you sincerely for your trust and 5-star rating...\u201d<\/em><\/p><p>One <strong>review response template<\/strong> A thoughtful response makes customers feel heard and valued.<\/p><h3>2. Response scripts for 1-star reviews and handling negative feedback<\/h3><p>A 1-star review is every business owner's concern, but handling it well proves professionalism.<\/p><p>When conducting <strong>responding to 1-star reviews<\/strong>, always remember: <strong>Do not blame \u2013 Take responsibility \u2013 Move conversation privately<\/strong>.<\/p><p><strong>Standard negative review response template:<\/strong><br>\n<em>\u201cDear [Customer Name], we have read your feedback and are sorry...<\/em><\/p><p>Our management team has reviewed the process and would like to resolve this privately...\u201d<\/p><h2>Automation solution: Managing Google Maps reviews with AI 24\/7<\/h2><p>Although review responses bring major benefits, businesses face 3 common barriers:<\/p><ul>\n<li><strong>Lack of 24\/7 staff:<\/strong> New reviews may be missed during nights or holidays.<\/li>\n<li><strong>Running out of wording ideas:<\/strong> Many reviews can lead to repetitive replies.<\/li>\n<li><strong>Uncontrolled crisis handling:<\/strong> Inexperienced staff may argue with customers and damage the brand.<\/li>\n<\/ul><p>Understanding these challenges, DPS.MEDIA developed <strong><a href=\"https:\/\/dps.media\/en\/google-maps-care-service-4\/\">AI-powered automated Google Maps care service<\/a><\/strong>. The AI system adapts to brand tone and responds instantly.<\/p><style>\n.dps-lp-pricing-wrapper{margin:36px 0;font-family:inherit;color:#1e293b}\n.dps-lp-pricing-header{text-align:center;margin-bottom:28px}\n.dps-lp-pricing-header h3{font-size:24px;font-weight:700;color:#151577;margin:0 0 10px 0}\n.dps-lp-pricing-header p{font-size:15px;color:#64748b;margin:0}\n.dps-pricing-grid{display:grid;grid-template-columns:repeat(auto-fit,minmax(260px,1fr));gap:20px;margin:24px 0}\n.dps-pricing-card{border:1px solid #e2e8f0;border-radius:12px;padding:24px;background:#ffffff;display:flex;flex-direction:column;justify-content:space-between;box-shadow:0 4px 6px -1px rgba(0,0,0,0.05);transition:transform .2s,box-shadow .2s;position:relative}\n.dps-pricing-card:hover{transform:translateY(-4px);box-shadow:0 12px 20px -4px rgba(0,0,0,0.08)}\n.dps-pricing-card.featured{border:2px solid #32b561;background:#f8fdf9}\n.dps-pricing-badge{position:absolute;top:-12px;right:18px;background:#32b561;color:#fff;padding:4px 12px;border-radius:20px;font-size:12px;font-weight:700}\n.dps-pricing-title{font-size:19px;font-weight:700;margin-bottom:8px;color:#151577}\n.dps-pricing-price{font-size:26px;font-weight:700;color:#0f172a;margin-bottom:14px}\n.dps-pricing-price span{font-size:13px;font-weight:400;color:#64748b}\n.dps-pricing-features{list-style:none;padding:0;margin:0 0 20px 0}\n.dps-pricing-features li{padding:7px 0;border-bottom:1px dashed #e2e8f0;font-size:13.5px;color:#334155;line-height:1.5}\n.dps-pricing-features li strong{color:#151577}\n.dps-pricing-btn{display:block;text-align:center;background:#151577;color:#ffffff;text-decoration:none;padding:12px 18px;border-radius:8px;font-weight:700;font-size:14px;transition:background .2s}\n.dps-pricing-btn:hover{background:#32b561;color:#ffffff}\n.dps-pricing-card.featured .dps-pricing-btn{background:#32b561}\n.dps-pricing-card.featured .dps-pricing-btn:hover{background:#151577}\n.dps-pricing-note{margin-top:16px;background:#f1f5f9;padding:14px;border-radius:8px;font-size:13px;color:#475569;line-height:1.6}\n<\/style><div class=\"dps-lp-pricing-wrapper\">\n<div class=\"dps-lp-pricing-header\">\n<h3>DPS.MEDIA Google Maps Care &amp; AI Response Service Pricing<\/h3>\n<p>Automated 24\/7 review response solution and Local SEO activity maintenance<\/p>\n<\/div>\n<div class=\"dps-pricing-grid\">\n<div class=\"dps-pricing-card\">\n<div>\n<div class=\"dps-pricing-title\">Package 1: Basic<\/div>\n<div class=\"dps-pricing-price\">600,000 VND<span>\/month<\/span><\/div>\n<ul class=\"dps-pricing-features\">\n<li>\u2713 <strong>30 What\u2019s New posts \/ month<\/strong> (1 article\/day)<\/li>\n<li>\u2713 Optimize Maps images with Geotag coordinates<\/li>\n<li>\u2713 <strong>AI-generated response suggestions<\/strong><\/li>\n<li>\u2713 Full AI Token &amp; API cost package<\/li>\n<li>\u2715 Automatic 24\/7 responses: Not supported<\/li>\n<\/ul><\/div>\n<p>      <a href=\"https:\/\/zalo.me\/2660820902015185905\" class=\"dps-pricing-btn\" target=\"_blank\" rel=\"noopener nofollow\">Get Basic Package Consultation<\/a>\n    <\/p><\/div>\n<div class=\"dps-pricing-card featured\">\n<div class=\"dps-pricing-badge\">Recommended \u2b50<\/div>\n<div>\n<div class=\"dps-pricing-title\">Package 2: Standard<\/div>\n<div class=\"dps-pricing-price\">1,100,000 VND<span>\/month<\/span><\/div>\n<ul class=\"dps-pricing-features\">\n<li>\u2713 <strong>Automatic AI responses 24\/7<\/strong> professional standards<\/li>\n<li>\u2713 <strong>60 What\u2019s New posts \/ month<\/strong> (2 articles\/day)<\/li>\n<li>\u2713 Optimize images, add Geotag coordinates and contact logo<\/li>\n<li>\u2713 Handle 1-star reviews &amp; integrate Local SEO keywords<\/li>\n<li>\u2713 Full AI Token &amp; API cost package<\/li>\n<\/ul><\/div>\n<p>      <a href=\"https:\/\/zalo.me\/2660820902015185905\" class=\"dps-pricing-btn\" target=\"_blank\" rel=\"noopener nofollow\">Register Standard Package<\/a>\n    <\/p><\/div>\n<div class=\"dps-pricing-card\">\n<div>\n<div class=\"dps-pricing-title\">Package 3: Advanced<\/div>\n<div class=\"dps-pricing-price\">1,600,000 VND<span>\/month<\/span><\/div>\n<ul class=\"dps-pricing-features\">\n<li>\u2713 <strong>Automatic AI responses 24\/7<\/strong> to personalize<\/li>\n<li>\u2713 <strong>90 What\u2019s New posts \/ month<\/strong> (3 articles\/day)<\/li>\n<li>\u2713 Optimize space images, Geotag, event banners<\/li>\n<li>\u2713 Deep AI training based on brand voice<\/li>\n<li>\u2713 Full AI Token &amp; API cost package<\/li>\n<\/ul><\/div>\n<p>      <a href=\"https:\/\/zalo.me\/2660820902015185905\" class=\"dps-pricing-btn\" target=\"_blank\" rel=\"noopener nofollow\">Register Advanced Package<\/a>\n    <\/p><\/div>\n<div class=\"dps-pricing-card featured\">\n<div class=\"dps-pricing-badge\">All-In-One \ud83d\udd25<\/div>\n<div>\n<div class=\"dps-pricing-title\">Package 4: Comprehensive<\/div>\n<div class=\"dps-pricing-price\">4,000,000\u0111<span>\/month<\/span><\/div>\n<ul class=\"dps-pricing-features\">\n<li>\u2713 <strong>Automatically respond to 100% reviews with AI 24\/7<\/strong><\/li>\n<li>\u2713 <strong>Automatically sync posts from Fanpage to Maps<\/strong><\/li>\n<li>\u2713 <strong>+30 quality Reviews \/ month<\/strong> (Real people\/Local Guides)<\/li>\n<li>\u2713 <strong>Free Smart QR \/ Web link<\/strong> suggest reviews at counter<\/li>\n<li>\u2713 <strong>Build Local SEO backlinks &amp; Citations<\/strong> pointing to Maps CID<\/li>\n<\/ul><\/div>\n<p>      <a href=\"https:\/\/zalo.me\/2660820902015185905\" class=\"dps-pricing-btn\" target=\"_blank\" rel=\"noopener nofollow\">Get Full Package Quote<\/a>\n    <\/p><\/div>\n<\/div>\n<div class=\"dps-pricing-note\">\n    \ud83d\udca1 <strong>AI Combo Promotion Policy:<\/strong> Customers using 2 or more AI Automation services at DPS.MEDIA receive <strong>an immediate 50% cost reduction<\/strong> from the second service. Minimum 03-month contract required for setup and optimization.\n  <\/div>\n<\/div><p><script type=\"application\/ld+json\">{\n    \"@context\": \"https:\\\/\\\/schema.org\\\/\",\n    \"@type\": \"Product\",\n    \"name\": \"D\\u1ecbch v\\u1ee5 Ch\\u0103m s\\u00f3c Google Maps & T\\u1ef1 \\u0111\\u1ed9ng Ph\\u1ea3n h\\u1ed3i Review b\\u1eb1ng AI\",\n    \"image\": \"https:\\\/\\\/dps.media\\\/wp-content\\\/uploads\\\/2026\\\/08\\\/dich-vu-cham-soc-google-maps.jpg\",\n    \"description\": \"Gi\\u1ea3i ph\\u00e1p t\\u1ef1 \\u0111\\u1ed9ng h\\u00f3a 100% ph\\u1ea3n h\\u1ed3i \\u0111\\u00e1nh gi\\u00e1 Google Maps 24\\\/7 b\\u1eb1ng AI v\\u00e0 t\\u1ed1i \\u01b0u Local SEO tr\\u1ecdn g\\u00f3i c\\u1ee7a DPS.MEDIA.\",\n    \"brand\": {\n        \"@type\": \"Brand\",\n        \"name\": \"DPS.MEDIA\"\n    },\n    \"sku\": \"DPS-AI-GMAPS-CARE\",\n    \"mpn\": \"GMAPS-AUTO-AI\",\n    \"offers\": {\n        \"@type\": \"AggregateOffer\",\n        \"url\": \"https:\\\/\\\/dps.media\\\/dich-vu-cham-soc-google-maps\\\/\",\n        \"priceCurrency\": \"VND\",\n        \"lowPrice\": \"600000\",\n        \"highPrice\": \"4000000\",\n        \"offerCount\": \"4\",\n        \"seller\": {\n            \"@type\": \"Organization\",\n            \"name\": \"DPS.MEDIA\"\n        },\n        \"validFrom\": \"2026-01-01\",\n        \"priceValidUntil\": \"2026-12-31\",\n        \"availability\": \"https:\\\/\\\/schema.org\\\/InStock\",\n        \"itemCondition\": \"https:\\\/\\\/schema.org\\\/NewCondition\",\n        \"hasMerchantReturnPolicy\": {\n            \"@type\": \"MerchantReturnPolicy\",\n            \"applicableCountry\": \"VN\",\n            \"returnPolicyCategory\": \"https:\\\/\\\/schema.org\\\/MerchantReturnFiniteReturnWindow\",\n            \"merchantReturnDays\": 30,\n            \"returnMethod\": \"https:\\\/\\\/schema.org\\\/ReturnByMail\",\n            \"returnFees\": \"https:\\\/\\\/schema.org\\\/FreeReturn\"\n        },\n        \"shippingDetails\": {\n            \"@type\": \"OfferShippingDetails\",\n            \"shippingRate\": {\n                \"@type\": \"MonetaryAmount\",\n                \"value\": \"0\",\n                \"currency\": \"VND\"\n            },\n            \"shippingDestination\": {\n                \"@type\": \"DefinedRegion\",\n                \"addressCountry\": \"VN\"\n            },\n            \"deliveryTime\": {\n                \"@type\": \"ShippingDeliveryTime\",\n                \"handlingTime\": {\n                    \"@type\": \"QuantitativeValue\",\n                    \"minValue\": 0,\n                    \"maxValue\": 1,\n                    \"unitCode\": \"DAY\"\n                },\n                \"transitTime\": {\n                    \"@type\": \"QuantitativeValue\",\n                    \"minValue\": 1,\n                    \"maxValue\": 3,\n                    \"unitCode\": \"DAY\"\n                }\n            }\n        }\n    },\n    \"aggregateRating\": {\n        \"@type\": \"AggregateRating\",\n        \"ratingValue\": \"4.9\",\n        \"reviewCount\": \"128\"\n    },\n    \"review\": [\n        {\n            \"@type\": \"Review\",\n            \"author\": {\n                \"@type\": \"Person\",\n                \"name\": \"Nguy\\u1ec5n Ho\\u00e0ng Nam\"\n            },\n            \"datePublished\": \"2026-01-15\",\n            \"reviewBody\": \"D\\u1ecbch v\\u1ee5 uy t\\u00edn, tri\\u1ec3n khai nhanh v\\u00e0 h\\u1ed7 tr\\u1ee3 t\\u1eadn t\\u00e2m.\",\n            \"reviewRating\": {\n                \"@type\": \"Rating\",\n                \"ratingValue\": \"5\",\n                \"bestRating\": \"5\",\n                \"worstRating\": \"1\"\n            }\n        }\n    ]\n}<\/script><\/p><h2>Deadly mistakes to avoid when responding to Google Maps reviews<\/h2><p>During support for hundreds of businesses optimizing Google Business Profile, DPS.MEDIA identified common mistakes:<\/p><ul>\n<li><strong>Arguing or challenging customers:<\/strong> Public disputes make businesses appear unprofessional.<\/li>\n<li><strong>Using emotionless mass templates:<\/strong> Customers recognize robotic replies.<\/li>\n<li><strong>Using illegal 1-star review removal services:<\/strong> No service can arbitrarily delete reviews unless they violate Google policies.<\/li>\n<\/ul><p><img decoding=\"async\" src=\"https:\/\/dps.media\/wp-content\/uploads\/2026\/10\/cach_tra_loi_danh_gia_tren_goo_img3_1791917086575.png\" alt=\"how to respond to Google Map reviews\" style=\"display:block; margin:20px auto; max-width:100%; height:auto;\" title=\"\"><\/p><h2>Conclusion &amp; Advice for Businesses<\/h2><p>Mastering <strong>how to respond to Google Map reviews<\/strong> not only protects reputation but also increases local customer revenue.<\/p><p>If you need AI review response setup or Google Maps optimization, contact <strong><a href=\"https:\/\/zalo.me\/2660820902015185905\" target=\"_blank\" rel=\"noopener nofollow\">DPS.MEDIA expert team via official Zalo OA<\/a><\/strong> for free measurement and strategy support.<\/p>","protected":false},"excerpt":{"rendered":"<p>H\u01b0\u1edbng d\u1eabn chi ti\u1ebft c\u00e1ch tr\u1ea3 l\u1eddi \u0111\u00e1nh gi\u00e1 tr\u00ean Google Map chu\u1ea9n m\u1ef1c n\u0103m 2026. T\u1ed5ng h\u1ee3p c\u00e1c m\u1eabu tr\u1ea3 l\u1eddi review 5 sao, ph\u1ea3n h\u1ed3i \u0111\u00e1nh gi\u00e1 1 sao v\u00e0 gi\u1ea3i ph\u00e1p qu\u1ea3n l\u00fd review t\u1ef1 \u0111\u1ed9ng b\u1eb1ng AI c\u1ee7a DPS.MEDIA.<\/p>","protected":false},"author":0,"featured_media":41138,"comment_status":"","ping_status":"","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[83,2276],"tags":[675,2006],"class_list":["post-41141","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-google-maps","category-seo-marketing","tag-dps-media","tag-local-seo"],"acf":[],"rankmath_keywords":{"primary":"c\u00e1ch tr\u1ea3 l\u1eddi \u0111\u00e1nh gi\u00e1 tr\u00ean google map, m\u1eabu tr\u1ea3 l\u1eddi review, ph\u1ea3n h\u1ed3i \u0111\u00e1nh gi\u00e1 1 sao, tr\u1ea3 l\u1eddi feedback kh\u00e1ch h\u00e0ng, c\u00e1ch tr\u1ea3 l\u1eddi \u0111\u00e1nh gi\u00e1 c\u1ee7a kh\u00e1ch h\u00e0ng, qu\u1ea3n l\u00fd review","secondary":["m\u1eabu tr\u1ea3 l\u1eddi review","ph\u1ea3n h\u1ed3i \u0111\u00e1nh gi\u00e1 1 sao","tr\u1ea3 l\u1eddi feedback kh\u00e1ch h\u00e0ng","c\u00e1ch tr\u1ea3 l\u1eddi \u0111\u00e1nh gi\u00e1 c\u1ee7a kh\u00e1ch h\u00e0ng","qu\u1ea3n l\u00fd review"]},"yoast_keywords":{"primary":"","secondary":[]},"yoast_focuskw":"","rankmath_focuskw":"c\u00e1ch tr\u1ea3 l\u1eddi \u0111\u00e1nh gi\u00e1 tr\u00ean google map, m\u1eabu tr\u1ea3 l\u1eddi review, ph\u1ea3n h\u1ed3i \u0111\u00e1nh gi\u00e1 1 sao, tr\u1ea3 l\u1eddi feedback kh\u00e1ch h\u00e0ng, c\u00e1ch tr\u1ea3 l\u1eddi \u0111\u00e1nh gi\u00e1 c\u1ee7a kh\u00e1ch h\u00e0ng, qu\u1ea3n l\u00fd review","seo_keywords":{"primary":"c\u00e1ch tr\u1ea3 l\u1eddi \u0111\u00e1nh gi\u00e1 tr\u00ean google map, m\u1eabu tr\u1ea3 l\u1eddi review, ph\u1ea3n h\u1ed3i \u0111\u00e1nh gi\u00e1 1 sao, tr\u1ea3 l\u1eddi feedback kh\u00e1ch h\u00e0ng, c\u00e1ch tr\u1ea3 l\u1eddi \u0111\u00e1nh gi\u00e1 c\u1ee7a kh\u00e1ch h\u00e0ng, qu\u1ea3n l\u00fd review","secondary":["m\u1eabu tr\u1ea3 l\u1eddi review","ph\u1ea3n h\u1ed3i \u0111\u00e1nh gi\u00e1 1 sao","tr\u1ea3 l\u1eddi feedback kh\u00e1ch h\u00e0ng","c\u00e1ch tr\u1ea3 l\u1eddi \u0111\u00e1nh gi\u00e1 c\u1ee7a kh\u00e1ch h\u00e0ng","qu\u1ea3n l\u00fd review"]},"_links":{"self":[{"href":"https:\/\/dps.media\/en\/wp-json\/wp\/v2\/posts\/41141","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/dps.media\/en\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/dps.media\/en\/wp-json\/wp\/v2\/types\/post"}],"replies":[{"embeddable":true,"href":"https:\/\/dps.media\/en\/wp-json\/wp\/v2\/comments?post=41141"}],"version-history":[{"count":0,"href":"https:\/\/dps.media\/en\/wp-json\/wp\/v2\/posts\/41141\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/dps.media\/en\/wp-json\/wp\/v2\/media\/41138"}],"wp:attachment":[{"href":"https:\/\/dps.media\/en\/wp-json\/wp\/v2\/media?parent=41141"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/dps.media\/en\/wp-json\/wp\/v2\/categories?post=41141"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/dps.media\/en\/wp-json\/wp\/v2\/tags?post=41141"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}