{"id":20029,"date":"2025-02-12T14:41:53","date_gmt":"2025-02-12T07:41:53","guid":{"rendered":"https:\/\/dps.media\/?p=20029"},"modified":"2025-02-12T14:41:54","modified_gmt":"2025-02-12T07:41:54","slug":"what-is-shopee-favorite-shop","status":"publish","type":"post","link":"https:\/\/dps.media\/en\/what-is-shopee-favorite-shop\/","title":{"rendered":"What is Shopee Favorite Shop? What Are the Conditions for Approval?"},"content":{"rendered":"<?xml encoding=\"utf-8\" ?><p><em>Trong m\u00f4i tr\u01b0\u1eddng c\u1ea1nh tranh kh\u1ed1c li\u1ec7t tr\u00ean Shopee, vi\u1ec7c t\u1ea1o d\u1ef1ng uy t\u00edn v\u00e0 s\u1ef1 tin t\u01b0\u1edfng v\u1edbi kh\u00e1ch h\u00e0ng l\u00e0 v\u00f4 c\u00f9ng quan tr\u1ecdng. M\u1ed9t trong nh\u1eefng c\u00e1ch hi\u1ec7u qu\u1ea3 nh\u1ea5t l\u00e0 \u0111\u1ea1t \u0111\u01b0\u1ee3c danh hi\u1ec7u \u201cShop y\u00eau th\u00edch Shopee\u201d hay Shop y\u00eau th\u00edch+. V\u1eady Shop y\u00eau th\u00edch l\u00e0 g\u00ec? \u0110i\u1ec1u ki\u1ec7n, ti\u00eau ch\u00ed v\u00e0 quy tr\u00ecnh l\u00ean shop y\u00eau th\u00edch Shopee nh\u01b0 th\u1ebf n\u00e0o. C\u00f9ng DPS.MEDIA t\u00ecm hi\u1ec3u ngay!<\/em><\/p><h2 class=\"wp-block-heading\"><strong>What are Shopee Favorite Shop and Shopee Favorite+ Shop?<\/strong><\/h2><p>\u201cShop Y\u00eau th\u00edch\u201d v\u00e0 \u201cShop Y\u00eau th\u00edch+\u201d l\u00e0 hai nh\u00e3n hi\u1ec7u (tag) m\u00e0 Shopee g\u00e1n cho c\u00e1c c\u1eeda h\u00e0ng ho\u1ea1t \u0111\u1ed9ng hi\u1ec7u qu\u1ea3 tr\u00ean n\u1ec1n t\u1ea3ng c\u1ee7a h\u1ecd. \u0110\u00e2y l\u00e0 c\u01a1 h\u1ed9i \u0111\u1ec3 c\u1eeda h\u00e0ng c\u1ee7a b\u1ea1n kh\u1eb3ng \u0111\u1ecbnh uy t\u00edn v\u00e0 thu h\u00fat th\u00eam nhi\u1ec1u kh\u00e1ch h\u00e0ng ti\u1ec1m n\u0103ng.<\/p><p>When becoming a Preferred Shop, your shop needs to maintain strict standards such as: high ratings from buyers, fast message response rate, along with outstanding on-time and successful delivery rates. In return, your store will be labeled with the Preferred Shop or Preferred Shop+ icon on the store logo and all listed products, helping to increase recognition and customer trust from the very first interaction.<\/p><figure class=\"wp-block-image size-full\"><img decoding=\"async\" width=\"960\" height=\"600\" src=\"https:\/\/dps.media\/wp-content\/uploads\/2025\/01\/shopee-yeu-thich-01-02.png\" alt=\"The Shopee Preferred Shop\/Preferred Shop+ title affirms credibility and boosts shop sales\" class=\"wp-image-20437\" title=\"The Shopee Preferred Shop\/Preferred Shop+ title affirms credibility and boosts shop sales\" srcset=\"https:\/\/dps.media\/wp-content\/uploads\/2025\/01\/shopee-yeu-thich-01-02.png 960w, https:\/\/dps.media\/wp-content\/uploads\/2025\/01\/shopee-yeu-thich-01-02-300x188.png 300w, https:\/\/dps.media\/wp-content\/uploads\/2025\/01\/shopee-yeu-thich-01-02-768x480.png 768w, https:\/\/dps.media\/wp-content\/uploads\/2025\/01\/shopee-yeu-thich-01-02-600x375.png 600w\" sizes=\"(max-width: 960px) 100vw, 960px\"><figcaption class=\"wp-element-caption\">The Shopee Preferred Shop\/Preferred Shop+ title affirms credibility and boosts shop sales<\/figcaption><\/figure><h2 class=\"wp-block-heading\"><strong>Benefits of owning the Shopee Favorite Shop and Favorite+ Shop titles<\/strong><\/h2><h3 class=\"wp-block-heading\"><strong>Increase ranking display on Shopee<\/strong><\/h3><p>Danh hi\u1ec7u Shop Y\u00eau Th\u00edch v\u00e0 Shop Y\u00eau Th\u00edch + mang l\u1ea1i l\u1ee3i th\u1ebf l\u1edbn trong vi\u1ec7c t\u0103ng th\u1ee9 h\u1ea1ng hi\u1ec3n th\u1ecb s\u1ea3n ph\u1ea9m tr\u00ean n\u1ec1n t\u1ea3ng Shopee. C\u00e1c s\u1ea3n ph\u1ea9m trong gian h\u00e0ng c\u1ee7a shop s\u1ebd \u0111\u01b0\u1ee3c g\u1eafn tag \u201cY\u00eau Th\u00edch\u201d ho\u1eb7c \u201cY\u00eau Th\u00edch +\u201d, gi\u00fap thu h\u00fat s\u1ef1 ch\u00fa \u00fd c\u1ee7a ng\u01b0\u1eddi mua. \u0110\u1ed3ng th\u1eddi, Shopee c\u00f2n \u01b0u ti\u00ean hi\u1ec3n th\u1ecb c\u00e1c s\u1ea3n ph\u1ea9m n\u00e0y l\u00ean tr\u01b0\u1edbc so v\u1edbi c\u00e1c gian h\u00e0ng th\u00f4ng th\u01b0\u1eddng, gi\u00fap t\u0103ng kh\u1ea3 n\u0103ng ti\u1ebfp c\u1eadn kh\u00e1ch h\u00e0ng v\u00e0 th\u00fac \u0111\u1ea9y doanh s\u1ed1 hi\u1ec7u qu\u1ea3 h\u01a1n.<\/p><h3 class=\"wp-block-heading\"><strong>Increase organic traffic from exclusive filters<\/strong><\/h3><p>Besides <a class=\"wpil_keyword_link\" href=\"https:\/\/dps.media\/en\/what-is-shopee-mall-and-the-conditions-to-become-a-mall-shop\/\" title=\"What is Shopee Mall? Benefits and Conditions to Get on Shop Mall\" data-wpil-keyword-link=\"linked\" data-wpil-monitor-id=\"169\">Shopee Mall<\/a>, the Preferred Shop and Preferred Shop+ titles are also supported by a dedicated search filter on the platform. This helps customers easily find shops with these titles, thereby increasing natural traffic to your store. When customers use this filter to search, your shop will have more opportunities to reach potential buyers.<\/p><figure class=\"wp-block-image size-full\"><img decoding=\"async\" width=\"1235\" height=\"1293\" src=\"https:\/\/dps.media\/wp-content\/uploads\/2025\/01\/shopee-yeu-thich-01-01.png\" alt=\"Preferred Shop and Preferred Shop+ have their own filter, making it easier for customers to find shops\" class=\"wp-image-20436\" title=\"Preferred Shop and Preferred Shop+ have their own filter, making it easier for customers to find shops\" srcset=\"https:\/\/dps.media\/wp-content\/uploads\/2025\/01\/shopee-yeu-thich-01-01.png 1235w, https:\/\/dps.media\/wp-content\/uploads\/2025\/01\/shopee-yeu-thich-01-01-287x300.png 287w, https:\/\/dps.media\/wp-content\/uploads\/2025\/01\/shopee-yeu-thich-01-01-978x1024.png 978w, https:\/\/dps.media\/wp-content\/uploads\/2025\/01\/shopee-yeu-thich-01-01-768x804.png 768w, https:\/\/dps.media\/wp-content\/uploads\/2025\/01\/shopee-yeu-thich-01-01-600x628.png 600w\" sizes=\"(max-width: 1235px) 100vw, 1235px\"><figcaption class=\"wp-element-caption\">Preferred Shop and Preferred Shop+ have their own filter, making it easier for customers to find shops<\/figcaption><\/figure><h3 class=\"wp-block-heading\"><strong>Priority to participate in Shopee's major programs<\/strong><\/h3><p>With the Preferred Shop and Preferred Shop+ titles, your shop will be given priority when registering to participate in mega campaigns or flash sales organized by Shopee. This is a great opportunity for your shop to promote products to more customers, especially during major shopping events with high platform traffic. This not only helps increase sales but also enhances your shop\u2019s credibility in the eyes of customers.<\/p><h3 class=\"wp-block-heading\"><strong>Increase customer incentives with Shopee Coins<\/strong><\/h3><p>Another outstanding benefit of achieving this title is the ability to run special promotions for customers through Shopee Coins. Buyers who pay with Shopee Coins at Preferred Shop or Preferred Shop+ will receive attractive discounts. This not only increases your shop\u2019s competitiveness but also encourages customers to return, thereby building consumer loyalty.<\/p><h3 class=\"wp-block-heading\"><strong>Save advertising costs on Shopee<\/strong><\/h3><p>For shops that achieve the Preferred Shop+ title, Shopee offers a special benefit of advertising credit voucher support. Every week, Shopee will send this voucher to help your shop maintain and improve the effectiveness of advertising campaigns. As a result, your shop can save on promotional costs, optimize resources, and still achieve the desired business results.<\/p><figure class=\"wp-block-image size-full\"><img decoding=\"async\" width=\"1200\" height=\"630\" src=\"https:\/\/dps.media\/wp-content\/uploads\/2025\/01\/shopee-yeu-thich-01-03.png\" alt=\"Shopee supports Favorite+ Shops with weekly advertising top-up vouchers\" class=\"wp-image-20438\" title=\"Shopee supports Favorite+ Shops with weekly advertising top-up vouchers\" srcset=\"https:\/\/dps.media\/wp-content\/uploads\/2025\/01\/shopee-yeu-thich-01-03.png 1200w, https:\/\/dps.media\/wp-content\/uploads\/2025\/01\/shopee-yeu-thich-01-03-300x158.png 300w, https:\/\/dps.media\/wp-content\/uploads\/2025\/01\/shopee-yeu-thich-01-03-1024x538.png 1024w, https:\/\/dps.media\/wp-content\/uploads\/2025\/01\/shopee-yeu-thich-01-03-768x403.png 768w, https:\/\/dps.media\/wp-content\/uploads\/2025\/01\/shopee-yeu-thich-01-03-600x315.png 600w\" sizes=\"(max-width: 1200px) 100vw, 1200px\"><figcaption class=\"wp-element-caption\">Shopee supports Favorite+ Shops with weekly advertising top-up vouchers<\/figcaption><\/figure><h3 class=\"wp-block-heading\"><strong>Opportunity to appear in Flash Voucher and discount programs<\/strong><\/h3><p>The Favorite+ Shop title also brings great opportunities as your shop's discount codes can appear in the Flash Voucher section on Shopee's Flash Sale page. This helps your shop's offers reach a large number of customers searching for attractive discount deals. Thanks to the appeal of these discount programs, your shop can increase revenue and build a more professional brand image on the Shopee platform.<\/p><h2 class=\"wp-block-heading\">Criteria to become a Favorite Shop on Shopee<\/h2><h3 class=\"wp-block-heading\">Stable and outstanding sales<\/h3><p>One of the important criteria to become a Favorite Shop on Shopee is sales revenue. The shop needs to achieve stable and high revenue within a certain period. This proves that the shop's products are loved and chosen by many customers, while also demonstrating the shop's strong business capability. Shopee uses this data to assess the shop's credibility and attractiveness on the platform.<\/p><h3 class=\"wp-block-heading\">Quick chat response and good customer care<\/h3><p>The ability to respond to messages quickly is an important factor that helps the shop score points in the eyes of customers. Shopee prioritizes shops with high response rates, providing accurate information and being ready to resolve buyers' inquiries. In addition, dedicated customer service, supporting customers before and after purchase, is also a criterion that helps the shop achieve the Favorite title.<\/p><figure class=\"wp-block-image size-full\"><img decoding=\"async\" width=\"1250\" height=\"570\" src=\"https:\/\/dps.media\/wp-content\/uploads\/2025\/01\/shopee-yeu-thich-01-04.png\" alt=\"Dedicated customer service and quick response are the keys to achieving the Shopee Favorite Shop title\" class=\"wp-image-20439\" title=\"Dedicated customer service and quick response are the keys to achieving the Shopee Favorite Shop title\" srcset=\"https:\/\/dps.media\/wp-content\/uploads\/2025\/01\/shopee-yeu-thich-01-04.png 1250w, https:\/\/dps.media\/wp-content\/uploads\/2025\/01\/shopee-yeu-thich-01-04-300x137.png 300w, https:\/\/dps.media\/wp-content\/uploads\/2025\/01\/shopee-yeu-thich-01-04-1024x467.png 1024w, https:\/\/dps.media\/wp-content\/uploads\/2025\/01\/shopee-yeu-thich-01-04-768x350.png 768w, https:\/\/dps.media\/wp-content\/uploads\/2025\/01\/shopee-yeu-thich-01-04-600x274.png 600w\" sizes=\"(max-width: 1250px) 100vw, 1250px\"><figcaption class=\"wp-element-caption\">Dedicated customer service and quick response are the keys to achieving the Shopee Favorite Shop title<\/figcaption><\/figure><h3 class=\"wp-block-heading\">Fast and on-time order processing<\/h3><p>Order processing performance is an indispensable factor when reviewing Favorite Shops. Shops need to ensure a fast order processing procedure, proper packaging, and on-time delivery as committed. Customers always appreciate this professionalism, and Shopee also considers it an important standard to ensure the best shopping experience for users.<\/p><h3 class=\"wp-block-heading\">Comply with sales policies and do not violate regulations<\/h3><p>Favorite Shops must strictly comply with Shopee's selling policies. This includes listing eligible products, not violating copyrights, and not using offensive language. Especially, the shop must not have any Penalty Star points, as this is an indicator of operational performance and compliance with platform regulations.<\/p><h3 class=\"wp-block-heading\"><strong>Positive product reviews from customers<\/strong><\/h3><p>The number of positive reviews from customers is the clearest proof of the shop's product and service quality. Shops that achieve the Favorite title often receive high ratings for their products, from quality, price to satisfaction with service. This not only helps the shop maintain the title but also builds trust from new and long-term buyers.<\/p><h3 class=\"wp-block-heading\"><strong>Good overall shop rating<\/strong><\/h3><p>Besides product reviews, overall shop reviews also play an important role. Criteria such as credibility, service style, or clear return policies will help the shop gain trust from Shopee and customers. A shop that is highly rated in all aspects will easily be considered for the Favorite Shop title, opening up many business development opportunities on the platform.<\/p><figure class=\"wp-block-image size-full\"><img decoding=\"async\" width=\"1294\" height=\"863\" src=\"https:\/\/dps.media\/wp-content\/uploads\/2025\/01\/shopee-yeu-thich-01-05.png\" alt=\"The number of positive reviews from customers is an important measure of product and service quality, contributing to achieving and maintaining the Favorite title\" class=\"wp-image-20440\" title=\"The number of positive reviews from customers is an important measure of product and service quality, contributing to achieving and maintaining the Favorite title\" srcset=\"https:\/\/dps.media\/wp-content\/uploads\/2025\/01\/shopee-yeu-thich-01-05.png 1294w, https:\/\/dps.media\/wp-content\/uploads\/2025\/01\/shopee-yeu-thich-01-05-300x200.png 300w, https:\/\/dps.media\/wp-content\/uploads\/2025\/01\/shopee-yeu-thich-01-05-1024x683.png 1024w, https:\/\/dps.media\/wp-content\/uploads\/2025\/01\/shopee-yeu-thich-01-05-768x512.png 768w, https:\/\/dps.media\/wp-content\/uploads\/2025\/01\/shopee-yeu-thich-01-05-600x400.png 600w\" sizes=\"(max-width: 1294px) 100vw, 1294px\"><figcaption class=\"wp-element-caption\">The number of positive reviews from customers is an important measure of product and service quality, contributing to achieving and maintaining the Favorite title<\/figcaption><\/figure><h2 class=\"wp-block-heading\"><strong>Conditions to become Shopee Favorite Shop and Shopee Favorite+ Shop<\/strong><\/h2><h3 class=\"wp-block-heading\"><strong>Comparison table of approval conditions for Shopee Favorite Shop and Shopee Favorite+ Shop<\/strong><\/h3><p>In general, the evaluation conditions for Favorite+ Shops are stricter than for Favorite Shops. Details are shown in the comparison table of approval conditions below: <strong><\/strong><\/p><p><!-- \/wp:post-content --><\/p><p><!-- wp:tadv\/classic-paragraph --><\/p><figure class=\"wp-block-table\">\n<table style=\"width: 74.5308%;\">\n<tbody>\n<tr>\n<td style=\"width: 71.8699%;\"><strong>Approval conditions<\/strong><\/td>\n<td style=\"width: 17.3984%;\"><strong>Favorite Shop Index<\/strong><\/td>\n<td style=\"width: 9.10569%;\"><strong>Favorite+ Shop Index<\/strong><\/td>\n<\/tr>\n<tr>\n<td style=\"width: 71.8699%;\">Total number of orders generated and successfully delivered<\/td>\n<td style=\"width: 17.3984%;\">\u2265 100<\/td>\n<td style=\"width: 9.10569%;\">\u2265 100<\/td>\n<\/tr>\n<tr>\n<td style=\"width: 71.8699%;\">Number of unique customers<\/td>\n<td style=\"width: 17.3984%;\">\u2265 50<\/td>\n<td style=\"width: 9.10569%;\">\u2265 50<\/td>\n<\/tr>\n<tr>\n<td style=\"width: 71.8699%;\">Chat Response Rate<\/td>\n<td style=\"width: 17.3984%;\">\u226580%<\/td>\n<td style=\"width: 9.10569%;\">\u2265 90%<\/td>\n<\/tr>\n<tr>\n<td style=\"width: 71.8699%;\">Chat response time<\/td>\n<td style=\"width: 17.3984%;\">\u2264 4 hours<\/td>\n<td style=\"width: 9.10569%;\">\u2264 2 hours<\/td>\n<\/tr>\n<tr>\n<td style=\"width: 71.8699%;\">Shop rating score<\/td>\n<td style=\"width: 17.3984%;\">\u2265 4<\/td>\n<td style=\"width: 9.10569%;\">\u2265 4.8<\/td>\n<\/tr>\n<tr>\n<td style=\"width: 71.8699%;\">Unsuccessful order rate<\/td>\n<td style=\"width: 17.3984%;\">\u2264 8%<\/td>\n<td style=\"width: 9.10569%;\">\u2264 3%<\/td>\n<\/tr>\n<tr>\n<td style=\"width: 71.8699%;\">Late delivery rate<\/td>\n<td style=\"width: 17.3984%;\">\u2264 8%<\/td>\n<td style=\"width: 9.10569%;\">\u2264 3%<\/td>\n<\/tr>\n<tr>\n<td style=\"width: 71.8699%;\">Current penalty points<\/td>\n<td style=\"width: 17.3984%;\">\u2264 2<\/td>\n<td style=\"width: 9.10569%;\">\u2264 2<\/td>\n<\/tr>\n<tr>\n<td style=\"width: 71.8699%;\">Currently penalized<\/td>\n<td style=\"width: 17.3984%;\">No<\/td>\n<td style=\"width: 9.10569%;\">No<\/td>\n<\/tr>\n<tr>\n<td style=\"width: 71.8699%;\">Express delivery rate<\/td>\n<td style=\"width: 17.3984%;\">\u2265 80%<\/td>\n<td style=\"width: 9.10569%;\">\u2265 85%<\/td>\n<\/tr>\n<tr>\n<td style=\"width: 71.8699%;\">Pre-order rate<\/td>\n<td style=\"width: 17.3984%;\">\u2264 10%<\/td>\n<td style=\"width: 9.10569%;\">\u2264 5%<\/td>\n<\/tr>\n<tr>\n<td style=\"width: 71.8699%;\">Number of days violating pre-order rate<\/td>\n<td style=\"width: 17.3984%;\">\u2264 2<\/td>\n<td style=\"width: 9.10569%;\">\u00a0<\/td>\n<\/tr>\n<tr>\n<td style=\"width: 71.8699%;\">Posting products violating unclear origin of goods<\/td>\n<td style=\"width: 17.3984%;\">No violations<\/td>\n<td style=\"width: 9.10569%;\">No violations<\/td>\n<\/tr>\n<tr>\n<td style=\"width: 71.8699%;\">Posting products that violate counterfeit\/fake goods regulations or are suspected of being counterfeit\/fake<\/td>\n<td style=\"width: 17.3984%;\">No violations<\/td>\n<td style=\"width: 9.10569%;\">No violations<\/td>\n<\/tr>\n<tr>\n<td style=\"width: 71.8699%;\">Community standards or contains offensive, vulgar language<\/td>\n<td style=\"width: 17.3984%;\">No violations<\/td>\n<td style=\"width: 9.10569%;\">No violations<\/td>\n<\/tr>\n<tr>\n<td style=\"width: 71.8699%;\">Number of weeks meeting the criteria to become a Shopee Preferred+ Shop<\/td>\n<td style=\"width: 17.3984%;\">\u00a0<\/td>\n<td style=\"width: 9.10569%;\">\u2265 12 weeks<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<figcaption class=\"wp-element-caption\">Table of conditions for upgrading to Shopee Preferred Shop and Preferred+ Shop for sellers<\/figcaption>\n<\/figure><p><!-- \/wp:tadv\/classic-paragraph --><\/p><p><!-- wp:heading {\"level\":3} --><\/p><h3 class=\"wp-block-heading\">Review time for shop activity metrics on Shopee<\/h3><p><!-- \/wp:heading --><\/p><p><!-- wp:paragraph --><\/p><p>Review time for shop activity metrics on Shopee<\/p><p><!-- \/wp:paragraph --><\/p><p><!-- wp:list --><\/p><ul class=\"wp-block-list\">\n<li style=\"list-style-type: none;\">\n<ul class=\"wp-block-list\"><!-- wp:list-item -->\n<li>Late delivery rate, unsuccessful order rate, pre-order rate, and cases of counterfeit\/fake or suspected counterfeit\/fake goods will be evaluated based on data from the most recent 7 days, starting from every Monday.<\/li>\n<\/ul>\n<\/li>\n<\/ul><p><!-- \/wp:list-item --><\/p><p><!-- wp:list-item --><\/p><ul class=\"wp-block-list\">\n<li style=\"list-style-type: none;\">\n<ul class=\"wp-block-list\">\n<li>Total orders generated, successful deliveries, unique customers, chat response time, and fast delivery rate are recorded for the most recent 30 days, starting from every Monday.<\/li>\n<\/ul>\n<\/li>\n<\/ul><p><!-- \/wp:list-item --><\/p><p><!-- wp:list-item --><\/p><ul class=\"wp-block-list\">\n<li style=\"list-style-type: none;\">\n<ul class=\"wp-block-list\">\n<li>Chat response rate will be reviewed based on data from the most recent 90 days, starting from every Monday.<\/li>\n<\/ul>\n<\/li>\n<\/ul><p><!-- \/wp:list-item --><\/p><p><!-- wp:list-item --><\/p><ul class=\"wp-block-list\">\n<li style=\"list-style-type: none;\">\n<ul class=\"wp-block-list\">\n<li>Penalty points will be recorded and accumulated each quarter (3 months).<\/li>\n<\/ul>\n<\/li>\n<\/ul><p><!-- \/wp:list-item --><\/p><p><!-- wp:list-item --><\/p><ul class=\"wp-block-list\">\n<li style=\"list-style-type: none;\">\n<ul class=\"wp-block-list\">\n<li>Shop ratings are calculated from the time the Shop starts operating on Shopee, reflecting the Shop's long-term and overall quality.<\/li>\n<\/ul>\n<\/li>\n<\/ul><p><!-- \/wp:list-item --><\/p><p><!-- \/wp:list --><\/p><p><!-- wp:heading --><\/p><h2 class=\"wp-block-heading\"><strong>Process and review time for Shopee Favorite Shop and Shopee Favorite+ Shop titles<\/strong><\/h2><p><!-- \/wp:heading --><\/p><p><!-- wp:paragraph --><\/p><p>The process for reviewing the Shopee Preferred Shop title is carried out according to the following specific steps:<\/p><p><!-- \/wp:paragraph --><\/p><p><!-- wp:heading {\"level\":3} --><\/p><h3 class=\"wp-block-heading\"><strong>Start time<\/strong><\/h3><p><!-- \/wp:heading --><\/p><p><!-- wp:paragraph --><\/p><p>At 4:00 PM every Thursday, Shopee will send a notification to eligible Shops regarding updating their ID information as required. This is the first and extremely important step in the review process, ensuring transparency and accuracy. Shops must complete the ID update within the specified time, specifically before 4:00 PM on Friday of the same week. This requires Shops to strictly comply with requirements and promptly handle notifications to avoid missing the opportunity.<\/p><p><!-- \/wp:paragraph --><\/p><p><!-- wp:heading {\"level\":3} --><\/p><h3 class=\"wp-block-heading\">End time<\/h3><p><!-- \/wp:heading --><\/p><p><!-- wp:paragraph --><\/p><p>After Shopee completes the review and inspection, on the following Monday, the Preferred Shop title will be officially granted to Shops that meet all standards. At the same time, Shopee will send a confirmation notification to each Shop to update the results. This not only recognizes the Shop's efforts but also brings many benefits in attracting customers and increasing sales.<\/p><p><!-- \/wp:paragraph --><\/p><p><!-- wp:image {\"id\":20441,\"sizeSlug\":\"full\",\"linkDestination\":\"none\"} --><\/p><figure class=\"wp-block-image size-full\"><img decoding=\"async\" width=\"1500\" height=\"555\" class=\"wp-image-20441\" title=\"Shopee Preferred Shop review timeline\" src=\"https:\/\/dps.media\/wp-content\/uploads\/2025\/01\/shopee-yeu-thich-01-06.png\" alt=\"Shopee Preferred Shop review timeline\" srcset=\"https:\/\/dps.media\/wp-content\/uploads\/2025\/01\/shopee-yeu-thich-01-06.png 1500w, https:\/\/dps.media\/wp-content\/uploads\/2025\/01\/shopee-yeu-thich-01-06-300x111.png 300w, https:\/\/dps.media\/wp-content\/uploads\/2025\/01\/shopee-yeu-thich-01-06-1024x379.png 1024w, https:\/\/dps.media\/wp-content\/uploads\/2025\/01\/shopee-yeu-thich-01-06-768x284.png 768w, https:\/\/dps.media\/wp-content\/uploads\/2025\/01\/shopee-yeu-thich-01-06-600x222.png 600w\" sizes=\"(max-width: 1500px) 100vw, 1500px\">\n<figcaption class=\"wp-element-caption\">Shopee Preferred Shop review timeline<\/figcaption>\n<\/figure><p><!-- \/wp:image --><\/p><p><!-- wp:heading --><\/p><h2 class=\"wp-block-heading\"><strong>Tips to improve performance metrics on Shop<\/strong><\/h2><p><!-- \/wp:heading --><\/p><p><!-- wp:heading {\"level\":3} --><\/p><h3 class=\"wp-block-heading\">Increase revenue to improve business indicators<\/h3><p><!-- \/wp:heading --><\/p><p><!-- wp:paragraph --><\/p><p>To improve performance and achieve key metrics such as unique customers, order volume, and total successful order value (NMV), focusing on increasing revenue is essential. Sellers should implement promotional strategies, discounts, and participate in major Shopee campaigns to attract customers. Additionally, investing in product images, detailed descriptions, and optimizing search keywords are effective ways to increase conversion rates and retain customers.<\/p><p><!-- \/wp:paragraph --><\/p><p><!-- wp:heading {\"level\":3} --><\/p><h3 class=\"wp-block-heading\">Respond to messages quickly and professionally<\/h3><p><!-- \/wp:heading --><\/p><p><!-- wp:paragraph --><\/p><p>Timely response to messages not only improves the customer's shopping experience but also helps the Shop increase its chat response rate. Ensure you have a team or online support tools to respond quickly, answer questions, and handle order requests immediately. A good response system will make customers feel cared for, thereby increasing purchase opportunities and improving the Shop's reputation.<\/p><p><!-- \/wp:paragraph --><\/p><p><!-- wp:image {\"id\":20442,\"sizeSlug\":\"full\",\"linkDestination\":\"none\"} --><\/p><figure class=\"wp-block-image size-full\"><img decoding=\"async\" width=\"1280\" height=\"720\" class=\"wp-image-20442\" title=\"Timely response to messages plays a key role in enhancing customer experience\" src=\"https:\/\/dps.media\/wp-content\/uploads\/2025\/01\/shopee-yeu-thich-01-07.png\" alt=\"Timely response to messages plays a key role in enhancing customer experience\" srcset=\"https:\/\/dps.media\/wp-content\/uploads\/2025\/01\/shopee-yeu-thich-01-07.png 1280w, https:\/\/dps.media\/wp-content\/uploads\/2025\/01\/shopee-yeu-thich-01-07-300x169.png 300w, https:\/\/dps.media\/wp-content\/uploads\/2025\/01\/shopee-yeu-thich-01-07-1024x576.png 1024w, https:\/\/dps.media\/wp-content\/uploads\/2025\/01\/shopee-yeu-thich-01-07-768x432.png 768w, https:\/\/dps.media\/wp-content\/uploads\/2025\/01\/shopee-yeu-thich-01-07-600x338.png 600w\" sizes=\"(max-width: 1280px) 100vw, 1280px\">\n<figcaption class=\"wp-element-caption\">Timely response to messages plays a key role in enhancing customer experience<\/figcaption>\n<\/figure><p><!-- \/wp:image --><\/p><p><!-- wp:heading {\"level\":3} --><\/p><h3 class=\"wp-block-heading\">Improve Shop ratings to enhance credibility<\/h3><p><!-- \/wp:heading --><\/p><p><!-- wp:paragraph --><\/p><p>Customer reviews are a crucial factor in building trust and influencing the choices of potential buyers. Sellers need to ensure product quality matches the description, careful packaging, and on-time delivery to receive positive reviews. Additionally, skillfully handling negative feedback professionally also helps maintain brand image and increase customer satisfaction.<\/p><p><!-- \/wp:paragraph --><\/p><p><!-- wp:heading {\"level\":3} --><\/p><h3 class=\"wp-block-heading\">Reduce late delivery rate and unsuccessful orders<\/h3><p><!-- \/wp:heading --><\/p><p><!-- wp:paragraph --><\/p><p>Late delivery rate and unsuccessful order rate are key metrics that greatly affect Shop performance. To minimize these issues, Shops need to closely coordinate with shipping partners and ensure goods are always ready when orders are placed. Quickly and accurately updating order status is also a way to avoid unnecessary errors in the operation process.<\/p><p><!-- \/wp:paragraph --><\/p><p><!-- wp:heading {\"level\":3} --><\/p><h3 class=\"wp-block-heading\">Understand the Penalty Star system to avoid penalties<\/h3><p><!-- \/wp:heading --><\/p><p><!-- wp:paragraph --><\/p><p>Shopee's Penalty Star System is designed to evaluate the performance and compliance of Shops. To avoid penalty points, Shops need to thoroughly understand the regulations and always comply with Shopee's selling policies. Maintaining stable operational criteria, processing orders quickly, and meeting customer requirements will help Shops maintain high performance and avoid being affected by penalties.<\/p><p><!-- \/wp:paragraph --><\/p><p><!-- wp:paragraph --><\/p><p>Violations that lead to Shops being penalized with penalty stars<\/p><p><!-- \/wp:paragraph --><\/p><p><!-- wp:image {\"id\":20444,\"sizeSlug\":\"full\",\"linkDestination\":\"none\"} --><\/p><figure class=\"wp-block-image size-full\"><img decoding=\"async\" width=\"1645\" height=\"1100\" class=\"wp-image-20444\" title=\"Violations that lead to Shops being penalized with penalty stars\" src=\"https:\/\/dps.media\/wp-content\/uploads\/2025\/01\/bang-phat-loi-sao-qua-ta.png\" alt=\"Violations that lead to Shops being penalized with penalty stars\" srcset=\"https:\/\/dps.media\/wp-content\/uploads\/2025\/01\/bang-phat-loi-sao-qua-ta.png 1645w, https:\/\/dps.media\/wp-content\/uploads\/2025\/01\/bang-phat-loi-sao-qua-ta-300x201.png 300w, https:\/\/dps.media\/wp-content\/uploads\/2025\/01\/bang-phat-loi-sao-qua-ta-1024x685.png 1024w, https:\/\/dps.media\/wp-content\/uploads\/2025\/01\/bang-phat-loi-sao-qua-ta-768x514.png 768w, https:\/\/dps.media\/wp-content\/uploads\/2025\/01\/bang-phat-loi-sao-qua-ta-1536x1027.png 1536w, https:\/\/dps.media\/wp-content\/uploads\/2025\/01\/bang-phat-loi-sao-qua-ta-600x401.png 600w\" sizes=\"(max-width: 1645px) 100vw, 1645px\">\n<figcaption class=\"wp-element-caption\">Violations that lead to Shops being penalized with penalty stars<\/figcaption>\n<\/figure><p><!-- \/wp:image --><\/p><p><!-- wp:heading {\"level\":3} --><\/p><h3 class=\"wp-block-heading\">Reduce Pre-order rate to optimize customer experience<\/h3><p><!-- \/wp:heading --><\/p><p><!-- wp:paragraph --><\/p><p>Pre-order items are not always a suitable option, especially when customers want to receive products quickly. To reduce this rate, Shops should prioritize stocking best-selling products and ensure inventory is always sufficient to meet demand. Additionally, clearly communicating delivery times from the start will help manage customer expectations and improve the shopping experience.<\/p><p><!-- \/wp:paragraph --><\/p><p><!-- wp:heading --><\/p><h2 class=\"wp-block-heading\">Commitment<\/h2><p><!-- \/wp:heading --><\/p><p><!-- wp:paragraph --><\/p><p>Favorite Shop and Favorite+ Shop on <a href=\"https:\/\/vi.wikipedia.org\/wiki\/Shopee\" rel=\"nofollow noopener\" target=\"_blank\">Shopee<\/a> are not only titles affirming the service quality and reputation of the store but also powerful tools to attract customers and increase sales. While Favorite Shop brings trust by meeting strict sales standards, Favorite+ Shop elevates with even more special benefits, helping shops stand out and compete effectively on the platform.\u00a0<\/p><p><!-- \/wp:paragraph --><\/p><p><!-- wp:paragraph --><\/p><p>To maintain and develop this position, shop owners need to continuously improve product quality, customer care services, and order processing procedures. With relentless effort, achieving and maintaining this title will be the key to opening the door to sustainable success on Shopee.<\/p><p><!-- \/wp:paragraph --><\/p><p><!-- wp:heading --><\/p><h2 class=\"wp-block-heading\">DPS.MEDIA \u2013 comprehensive solution for building and developing a professional Shopee store<\/h2><p><!-- \/wp:heading --><\/p><p><!-- wp:paragraph --><\/p><p>Are you looking to build and develop a professional Shopee store? DPS.MEDIA is the reliable partner to help you optimize every aspect of your business on Shopee. We provide comprehensive solutions from <a class=\"wpil_keyword_link\" href=\"https:\/\/dps.media\/en\/professional-industrial-registration-service-here\/\" title=\"Professional Ministry of Industry and Trade Registration Service Here!\" data-wpil-keyword-link=\"linked\" data-wpil-monitor-id=\"253\">design a store<\/a>, optimizing product images to effective marketing and advertising strategies. With extensive experience, DPS.MEDIA is committed to accompanying you in creating an outstanding store, attracting customers, and increasing sales quickly.<\/p><p><!-- \/wp:paragraph --><\/p><p><!-- wp:paragraph --><\/p><p>Especially, <a href=\"https:\/\/dps.media\/en\/\">DPS.MEDIA<\/a> also supports handling procedures for your store to meet the standards of Shopee Favorite Shop and even Shopee Mall. We will provide detailed guidance and accompany you throughout the review process, helping you easily achieve these prestigious titles. Let DPS.MEDIA be the strong arm that brings your brand to the pinnacle of success on Shopee today with <a href=\"https:\/\/dps.media\/en\/e-commerce-service\/\">E-commerce service<\/a>!<\/p><p><!-- \/wp:paragraph --><\/p>\n<style>\r\n.lwrp.link-whisper-related-posts{\r\n            \r\n            margin-top: 40px;\nmargin-bottom: 30px;\r\n        }\r\n        .lwrp .lwrp-title{\r\n            \r\n            \r\n        }.lwrp .lwrp-description{\r\n            \r\n            \r\n\r\n        }\r\n        .lwrp .lwrp-list-container{\r\n        }\r\n        .lwrp .lwrp-list-multi-container{\r\n            display: flex;\r\n        }\r\n        .lwrp .lwrp-list-double{\r\n            width: 48%;\r\n        }\r\n        .lwrp .lwrp-list-triple{\r\n            width: 32%;\r\n        }\r\n        .lwrp .lwrp-list-row-container{\r\n            display: flex;\r\n            justify-content: space-between;\r\n        }\r\n        .lwrp .lwrp-list-row-container .lwrp-list-item{\r\n            width: calc(33% - 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M\u1ed9t trong nh\u1eefng c\u00e1ch hi\u1ec7u qu\u1ea3 nh\u1ea5t l\u00e0 \u0111\u1ea1t \u0111\u01b0\u1ee3c danh hi\u1ec7u \u201cShop y\u00eau th\u00edch Shopee\u201d hay Shop y\u00eau th\u00edch+. V\u1eady Shop y\u00eau th\u00edch l\u00e0 g\u00ec? \u0110i\u1ec1u ki\u1ec7n, ti\u00eau [&hellip;]<\/p>","protected":false},"author":12,"featured_media":20443,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[90,92,1203],"tags":[],"class_list":["post-20029","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-e-commerce","category-ecommerce-marketing","category-shopee-marketing"],"acf":[],"rankmath_keywords":{"primary":"Shop y\u00eau th\u00edch Shopee,Shop y\u00eau th\u00edch,Shop y\u00eau th\u00edch l\u00e0 g\u00ec,\u0111i\u1ec1u ki\u1ec7n l\u00ean shop y\u00eau th\u00edch shopee,ti\u00eau ch\u00ed shop y\u00eau th\u00edch c\u1ee7a shopee,shop y\u00eau th\u00edch+","secondary":[""]},"yoast_keywords":{"primary":"","secondary":[]},"yoast_focuskw":"","rankmath_focuskw":"Shop y\u00eau th\u00edch Shopee,Shop y\u00eau th\u00edch,Shop y\u00eau th\u00edch l\u00e0 g\u00ec,\u0111i\u1ec1u ki\u1ec7n l\u00ean shop y\u00eau th\u00edch shopee,ti\u00eau ch\u00ed shop y\u00eau th\u00edch c\u1ee7a shopee,shop y\u00eau th\u00edch+","seo_keywords":{"primary":"Shop y\u00eau th\u00edch Shopee,Shop y\u00eau th\u00edch,Shop y\u00eau th\u00edch l\u00e0 g\u00ec,\u0111i\u1ec1u ki\u1ec7n l\u00ean shop y\u00eau th\u00edch shopee,ti\u00eau ch\u00ed shop y\u00eau th\u00edch c\u1ee7a shopee,shop y\u00eau th\u00edch+","secondary":[""]},"_links":{"self":[{"href":"https:\/\/dps.media\/en\/wp-json\/wp\/v2\/posts\/20029","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/dps.media\/en\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/dps.media\/en\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/dps.media\/en\/wp-json\/wp\/v2\/users\/12"}],"replies":[{"embeddable":true,"href":"https:\/\/dps.media\/en\/wp-json\/wp\/v2\/comments?post=20029"}],"version-history":[{"count":0,"href":"https:\/\/dps.media\/en\/wp-json\/wp\/v2\/posts\/20029\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/dps.media\/en\/wp-json\/wp\/v2\/media\/20443"}],"wp:attachment":[{"href":"https:\/\/dps.media\/en\/wp-json\/wp\/v2\/media?parent=20029"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/dps.media\/en\/wp-json\/wp\/v2\/categories?post=20029"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/dps.media\/en\/wp-json\/wp\/v2\/tags?post=20029"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}